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Waqar Toseer, IT Support Technician

Waqar Toseer

IT Support Technician·Now

Qatar

Diploma, cyber security

Work experience

Total years of experience: 4 years, 8 months

IT Support Technician

January 2023 - August 2025

Now

Islamabad, Pakistan

January 2023 - August 2025

Provided comprehensive IT support by troubleshooting hardware, software, and network
issues; monitoring CCTV systems; and training staff on cybersecurity awareness, including
phishing and social engineering prevention, to ensure smooth performance and timely issue
resolution.
Company industry:
Computer Hardware & High-Tech Manufacture

Security Operations Center (SOC) Analyst Intern

December 2024 - January 2025

IT Solera Pvt Ltd,

Islamabad, Pakistan

December 2024 - January 2025

Monitored threats and analyzed logs using Wazuh, supported incident response, escalation,
and security reporting as a Security Operations Center (SOC) Analyst Intern.
Company industry:
Software Development

Operations Team Lead – USA-based Medical Billing

January 2021 - January 2024

Right Medical Billing Pvt Ltd,

Rawalpindi, Pakistan

January 2021 - January 2024

Over 3 years as Accounts Receivable Team Lead, overseeing operations, client
communications, document management, data entry, and team supervision to ensure
accuracy and efficiency.
Company industry:
Administration Support Services

Education

TryHackMe

January 2025

January 2025

Diploma, cyber security

Pakistan

PNY Trainings

May 2024

May 2024

High school or equivalent, Advanced Cybersecurity

Pakistan

Preston University Islamabad Campus

January 2024

January 2024

Master's degree, Computer Science

Pakistan

Central University Of Punjab

January 2019

January 2019

Bachelor's degree, Accounting

Pakistan

Skills

it support
Expert
it support
Expert
network engineer
Expert
network engineer
Expert
cyber security
Expert
cyber security
Expert
security operation center
Expert
security operation center
Expert
pentration testing
Expert
pentration testing
Expert

Languages

English

Beginner

Arabic

Beginner

Urdu

Beginner

Hindi

Beginner