Manager, Human Resources
Americana Computer Systems
Total des années d'expérience :20 years, 0 Mois
• It’s a dynamic leadership role within the management team where I am primarily responsible to effectively develop and implement HR strategies and initiatives aligned with the overall business strategy. I am also responsible to strengthen Manpower Solutions business by providing proactive support to existing clients while exploring new business opportunities to grow the business further.
• Working closely with HoDs in Abu Dhabi, Brussels, and Washington to ensure proactive support in meeting their recruitment objectives.
• One of the basic responsibilities was to manage complete recruitment life cycle from preparing job descriptions, to posting jobs, screening and conducting interviews of shortlisted candidates for junior to senior level positions.
• Work hands-on to manage daily HR operations such as processing offer letters, memos, employment contracts, leaves and holidays, attendance and payroll etc.
• Coordinate with PRO in managing and processing visa & license renewal related documentation, including but not limited to, new visa applications / renewal / cancellations etc.
• Proactively update & maintain employee database to keep track of important events such as visa expiration / renewals, group medical insurance renewal, labor card expiration, etc. to avoid any penalties or fines.
• Maintain and track employee benefits, leaves, & attendance as a prerequisite of processing payroll of a staff of more than 200 located in various sites and offices.
• Prepare final settlement report according to UAE labour laws for both limited and unlimited as well as contract staff.
• Work closely with all HoDs in preparing Role Descriptions (JD) as part of job evaluation process which would facilitate in developing a competency based appraisal process.
• Administration, coordination and implementation of Group recruitment including sourcing of Blue-Collar employees from outside and within UAE as needed.
• Developing relevant Group Policies and Procedures and providing advice to senior management on HR matters.
• Managing leaves and absence policy along with maintaining group holiday calendar.
• Assisting with preparations for disciplinary and grievance hearings as necessary in accordance with UAE labour Laws.
• Managing and maintaining contracts, personnel files and visa process in collaboration with PRO.
• Developing an induction programme for new employees.
Coordinating and administering Group development programmes and liaising with external training bodies as required.
• My primary challenge after joining the company was to work hands-on and build HR function from scratch, which included, developing and maintaining employee database, streamline filing & documentation, maintaining employee leaves & holidays, & implemented proper payroll format etc. This was all possible by setting up processes for each activity and effective implementation.
• In a short period of time, I was successfully in enhancing HR’s responsiveness and effectiveness by carefully building departmental structure and reporting mechanism.
• One of the basic responsibilities was to manage complete recruitment life cycle from preparing job descriptions, to posting jobs, screening and conducting interviews of shortlisted candidates for junior to senior level positions.
• I coordinated with line managers in multi-site environment in identifying necessary KPIs against each role.
• I acted as a trusted HR business partner being part of the Management Team, which overlooked the entire group of companies, and advisor on all human capital management matters in light of UAE Labour Laws.
• An important part of my responsibility was to provide strategic talent perspective to the Senior Management in the designated functions, & advised on talent management & retention strategy, organization structure, & talent review.
• Another important role was to work closely with Senior Management to identify and develop future managers and team leads as part of organization wide succession planning program.
• I used effective candidate profiling techniques to identify and evaluate both active & passive job seekers and keep those in the pool for any resource requirements in the future.
• It was a highly autonomous role in the organizational management team where I was primarily responsible to effectively develop and implement HR strategies and initiatives aligned with the overall business strategy.
• I successfully designed, implemented and managed robust and well documented location-wide HR operations systems, in readiness for franchising. To include but not limited to: recruitment, visas, payroll, employee relations, induction, and performance management including appraisal and talent management, compensation and benefits.
• In order to ensure effective functional support to its People and departments, I implemented quarterly departmental performance review system under which I conducted organization-wide employee satisfaction survey, group discussion forums, and online rating process for sustainable and continuous development.
• Being HR representative, I dealt with grievances and implemented disciplinary procedures in a fair and balanced way, taking full account of UAE Labour Laws.
• I was also responsible for facility management and maintenance of the premises, which included developing an annual plan and budget, running RFQ processes to select the best vendors, negotiated contracts for vendors, and the ongoing management of those vendor relationships to agreed SLAs.
• An essential part of my job was to liaise with government departments such as MOL, and Dubai Municipality for the adherence of regulations with regards to visa processing, labour relations, as well as health and safety standards.
• I also developed and implemented internal SLAs to ensure operational costs for HR & administration were effectively controlled by all individual teams.
• I successfully developed and implemented quarterly performance management system & associated procedures which ensured consistent performance reviews & goal setting across the organization.
• As part of employee development program, I designed multiple training programs to enhance customer services, administration, teamwork, supervision, and leadership skills and competencies.
• One of my important responsibilities was to review and suggest updates in HR policies & procedures globally such as updating of employee benefits policy, performance management policy, and succession plan etc. I pioneered performance based bonus programs in coordination with local teams which helped boost motivation level.
• I designed and implemented employee engagement programs by employing team activities to enhance job performance, teamwork, reduce turnover, and build a healthy environment in line with organizational values.
• One of my responsibilities was to manage the entire applicant lifecycle from job posting, to screening; interviewing, offer letter processing, and on-boarding.
• During my tenure with the company, I implemented training & development programs in Pakistan office which included job specific trainings, jobs rotations, developing career paths, coaching, and mentoring, to enhance skills and competencies for preparing future managers to take up senior roles in the company.
• Those training & development programs were designed based on the assessment of training needs, ensuring effective application and quantitative monitoring of such training programs.
• I was responsible for the effective implementation of local talent acquisition processes for US, Panama, & Pakistan offices including recruitment, assessments, employer branding, social networks sourcing, employee referrals, internal mobility, and creative marketing events.
• A key responsibility assigned to me during my tenure was to oversee and manage annual performance appraisal system that ensured to drive a high performance culture.
• It was a two pronged role in which I worked as an HR generalist with a responsibility for administering performance appraisals, benefits programme, payroll, & recruitment across a multi-site operation in India, Pakistan, Ireland and US.
• I was also responsible to administer facility management for Pakistan office, & assist HoD with budget forecasting.
• As part of induction process, I conducted new hire orientation sessions for new joiners.
• I was responsible to manage the entire applicant lifecycle from developing candidate pools, to screening; interviewing, extending offers, and on-boarding.
• Primarily, I was responsible to manage the sales & marketing function of the organisation. Sales responsibilities included developing sales targets, forecasting sales performance, new client generation. Marketing responsibilities included designing promotional materials and implementing new marketing activities.
• Additional responsibilities were given to manage Human Resources and Training and Development functions.
Le lien a été supprimé pour non-respect des conditions d'utilisation. Veuillez contacter l’équipe d'assistance pour plus d'informations.