MANAGER OPERATIONS AND RECOVERIES
OLP Financial Services Pakistan Ltd
Total years of experience :21 years, 5 Months
OLP Financial Services Pakistan Limited (formerly ORIX Leasing Pakistan Limited) was established in July 1986 as a joint venture between ORIX Corporation, Japan and local investors. The Company is listed on the Pakistan Stock Exchange. ORIX is headquartered in Karachi and has 38 branches situated in 35 cities. Its major shareholder is ORIX Corporation (ORIX) having 49.6% shareholding. Established in 1964, ORIX is one of Japans leading integrated financial services groups with operations in 37 countries worldwide.
MANAGER OPERATIONS AND RECOVERIES, 2018 - Continue.
Supervising 12 branches in the capacity of Manager Operations and Recoveries. Oversee Compliance, Operations, Marketing, Recoveries & Collection, handling & resolving customer direct complaints.
Job Responsibilities:
o Direct reporting to Head of Department over ongoing day to day operations and activities o Handling & resolving client complaints o To ensure and to keep an eye on Collection & Recoveries o Develop and implement an efective compliance o Implementing compliance and SOPs within 12 Branches through regular Visits o Proactively audit processes, practices and documents to identify weaknesses o Survey and on ground verification before launching new product o Analysis of data on monthly basis, verifying, recording and reporting to seiner management o Developing, implementing and managing an organizations compliance program o Planning, implementing and overseeing risk related issues o Coordinating and scheduling required compliance and SOPs training for employees
Employer:
Leading sales and marketing department in the capacity of Manager Sales & Marketing. Responsible for Sales, Marketing, receivables, planning and budgeting projections and production, coordinating and controlling the department.
Job Responsibilities:
o Reports to the Chief Executive and General Manger and serves as a member of the senior management team. o Liaison with Chief Executive and other management staf in charting the direction of the Organization, assuring its accountability to all constituencies, and ensuring its efective operation. o Primary working relationships with the Chief Executive, Director, senior management team, staf of the Marketing/Communications/P.R. function, and the service providers o Responsible for Sales & Marketing o Take a close look on companys receivables and to define credit policies.
o Key role in Business development. o Introducing new and variable products to sustain in the depriving market scenario. o Overall responsible for sales all over the Pakistan especially in Open end sector. o Developing close liaison with spinning sector for the product development in Recycled Polyester. o Efective liaison with customers for after sales customer services. o Coordination with production manager for the betterment of product.
Employer:
E VISION MANUFACTURING LIMITED - Lahore, Pakistan
E-Vision Manufacturing Limited was established on March 2013. The Company is involved with assembling of Recycled Polyester Staple Fiber RPSF by utilizing PET Bottles as crude material using up-to-date innovation and technology.
Leading sales and marketing department in the capacity of Head Sales & Marketing. Responsible for Sales, Marketing, receivables, planning and budgeting projections and production, coordinating and controlling the department.
Job Responsibilities:
o Reports to the Chief Executive and Director and serves as a member of the senior management team. o Participates with the Board of Directors, Chief Executive and other management staf in charting the direction of the Organization, assuring its accountability to all constituencies, and ensuring its efective operation. o Primary working relationships with the Chief Executive, Director, senior management team, staf of the Marketing/Communications/P.R. function, and the service providers o Responsible for Sales & Marketing o Take a close look on companys receivables and to define credit policies. o Planning and budgeting monthly sales projections and production o Coordinating and controlling the department.
Define strategy for and develop, execute, and manage comprehensive marketing plan encompassing integrated marketing initiatives designed to penetrate and grow targeted markets. Communicate with customers, management and internal departments to coordinate overall marketing efort in accordance with corporate goals. Plan and carry out regional market research and analyses. Play integral role in product development activities. Prepare and manage $110-million annual marketing budget.
Job Responsibilities:
o Establishes productive, professional relationships with key personnel in assigned customer accounts. o Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers expectations. o Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts o Proactively assesses, clarifies, and validates customer needs on an ongoing basis. o Leads solution development eforts that best address customer needs, while coordinating the involvement of all necessary company personnel o Bold aspirations, a clear vision, for the development of the relationship. o Sets and executes a client relationship strategy that defines which issues to focus on, which opportunities to pursue. o Creates, manages, and leads the team, providing appropriate coaching and mentoring along the way. o Is perceived as a thought leader by senior client executives. Facilitates the development of a vision for the overall success of the company. o Identifies, mobilizes, and delivers into the relationship the right people, solutions, resources, and ideas from across the firm.
Selected Contributions:
Drove up target-market product sales by 27% through designing and launching new marketing strategy. Increased new-product sales to $50, 000 within one month by spearheading creation and implementation of highly efective marketing campaign. Exceeded business goal of 25% market share for one product, propelling overall market share beyond 35%.
Ibrahim Fibres Ltd. is big group and engaged in a significant Chemicals and Textile business. The principal business of the Company is to manufacture and sale of polyester staple fibre and yarn. They are countrys largest Polyester and Yarn manufacturer. Also owned energy plants and a financial institute Allied Bank with an extensive branch network in the country.
SR. / DEPUTY MANAGER MARKETING, 2006 - 2011
Developed and managed a wide range of marketing tools, including promotional materials, direct-mail pieces, and Web site content. Defined and evaluated product
marketing collateral, programs, and analyses. Tracked, projected, and reported both advertising and circulation-based marketing programs. Maintained communication with management to ensure marketing activities aligned with business goals. Provided leadership and direction to marketing associates to guide the creation of marketing materials and ensure congruence with objectives.
Selected Contributions:
Successfully maintained and increased client base by designing and implementing strategic customer-retention projects. Planned and led execution of online advertising campaign that doubled monthly revenue.
Experience of working within a team environment to carry out a full range of marketing plans. Established product selection, pricing, and programs. Assisted in Web site promotions and in communicating marketing programs. Provided direct support to Marketing Manager.
Selected Contribution:
Demonstrated immediate talents upon hire and excelled quickly to become recognized by management as key member of marketing team. Contributed campaign theme idea that proved efective in delivering overall message.
Achievements:
Successfully implemented Oracle based database and stimulate Order management System for sales and marketing. Executed Hyperion as a budgeting tool for future forecasts.