Warehouse Operative
City link
Total years of experience :0 years, 6 Months
Placed the products in the appropriate racks, scanning and reviewing all the products, such as home appliances and ensuring the right products are dispatched to the correct address.
•Developed team working and time management abilities. Learned to effectively manage work pressures and meet critical deadlines.
Responsible for handling customer complaints, ensuring customer satisfaction, supervising and coordinating the actions of the team members
•Learned to handle customer complaints in a calm and composed manner.
Worked diligently with the life science's supply chain department to understand the supply chain processes and problems associated with it.
•Revised and updated the current standard operating procedures
•Operated SAP and Excel to review animal health BOMs (Bill of Materials) and reported the identified differences
•Physically verified damaged inventory
•Provided technical and IT support to the relevant department.
•Suggested Innovative techniques to improve the identification process which was done by putting different coloured coded labels on different products, which eventually improved the overall productivity of the warehouse.
Modules included; Consumer behaviour, Human Resource Management, Exploring Business Strategy, Supply Chain Management (Distinction), Contemporary Business Strategy (Academic Excellence, top 1% in Class) Final Project (Supply Chain Management): Conducted a research on the strategic role of supply chain management, and sustainable supply chain management, assessed the link between supply chain strategies, sustainability and performance using relevant criteria and analysed British Tobaccos sustainability practices and the possible trade-off between supply chain management, performance and costs
Lecole for Advanced Studies