Admin Officer
The University of Lahore
Total years of experience :19 years, 7 Months
Worked at Department of Physics, The University of Lahore as Admin Officer from October 26, 2016 till April 25, 2018. It involved:
a.) Office administration involved official issues like file handling, Memo handling, HR issues, day to day administrative and operating-related issues, handling queries of 50 faculty members, handling queries of almost 1000 students, class monitoring, MIS handling, SAP handling for maintenance purposes in department and reservation purposes for getting items from University store, handling petty cash of Physics Department, etc.
b.) Assisting Examination Incharge, which involved Mid Term Examination, Final Term Examination, M. Phil. viva voce plus student filing according to HEC requirement.
c.) Assisting Program Coordinator, which involved Class monitoring, lab monitoring, student issues, faculty issues, etc.
Worked at SpellMedix since May 2009 to Date as Office Administrator & Data Manager. It involves monthly invoicing, client correspondence, also involves transcribing documents, doing quality control editing (listening and correcting mistakes in the documents typed by medical transcriptionists), data management, office administration, accounts handling (making monthly invoices, making salaries, etc) and computer hardware and software maintenance. I am currently managing a team of seven workers. I have good listening skills (we need to listen to dictators dictating in English) and good computer skills.
Worked at WordMed Services as Office Administrator & Data Manager. After working for two years as Data Manager & Network Administrator, I was promoted to Office Manager and Data Manager. I worked in WordMed Services from March 12, 2004 to April 09, 2009. While there my duties were:
(a) Downloading the data from the FTP site or from different client’s computers on daily basis and uploading them back to the clients on web-based website or on FTP or if required to their respective e-mail addresses.
(b) Supervised the distribution and assigning of data to the Medical Transcriptionists and Quality Control Editors and to keep a watch to get assigned work completed in the required time as we were to follow a specific TAT for all of our clients.
(c) Client correspondence and satisfying their queries when needed. This was handled on chat, e mail, telephone calls or via fax.
(d) Billing and invoicing was done on a monthly basis. I was also doing line count and invoicing of all data. I made invoices for each and every doctor that we were serving.
(e) As a part-time, I was also doing medical transcription and QC of some accounts. It included multiple specialties.
(f) To help and assist the network administrator to maintain the network and to resolve any network problems including troubleshooting and installations of all kind of application packages and etc.
(g) I was supposed to look into and to handle daily office routine by keeping an eye on all the hired staff as my boss was not present with us for three years, he was based in Multan office and we were in Lahore office, I was handling Lahore office alone with the consent of my boss.
(h) Handling of petty cash, office boy, monthly salary sheets and assisting the accountant in making overtime payment sheets.
3. Worked at Paaris Systems as Network Administrator from January 07, 2002 to March 11, 2004, until the closure of their operations.
While there, my duties were:
(a) To maintain the network and to resolve any network problems including troubleshooting and installations of all kind of application packages and etc.
(b) Downloading the data from FTP sites on daily basis and uploading them back to clients on website or on ftp or via e-mail. Uploading of data back to client via our client-based website.
(c) Client correspondence, doing line count and invoicing was also a part of my job.
(d) Looking over the Distribution of Data to the Medical Transcriptionists and to see if the work is completed in the required time as we used to follow a specific TAT for all of our clients under the instructions of the Operations Manager.
4. Worked as Lab Incharge and Research Analyst in LyBa Cyber Café (a sister concern for Integrated Data Solutions) from June 01, 2000 to January 06, 2002.
During this period, my duties were as following:
(a) I participated as a team member to start LyBa Cyber Café. I had been a part of LyBa that had established and maintained a network of 10 computers, handling trouble shooting, dealing with customers regarding their daily routine problems and educating them how to use Internet.
(b) Good Command over internet surfing and related tools, installation, troubleshooting of windows.
(c) Helping students of different computer colleges to work out their assignments concerning programming languages like Turbo Basic, Pascal, C/C++ and Visual Basic 6.0.
5. Worked as Medical Transcription Trainee in Softel Worldwide (Pvt.) Ltd. from
February 7, 2000 to September 2000. During my stay in Softel, my duties were to transcribe audio files in Ms-Word with the use of dictionaries and using other assisting tools. We also underwent extensive training for three months to become a professional medical transcriptionist.
Worked as Computer Operator in Associated Consulting Engineers (Pvt.) Ltd. from
September 21, 1999 to February 2000. During this job, my duties were to maintain office record on the site and the project was Prime Minister Housing Scheme, which due to unforeseen reasons got terminated and all the persons employed were sent on leave without pay, so I had to quit and look for another job.
Worked as Database Administrator (DBA) and Public Relation Officer (PRO) in Maalik Hospital and Shazia Maternity Home from October 01, 1998 to September 18, 1999. As a DBA & PRO, my duties were to check data entries done on daily basis, to maintain current files, dealing, resolving the patient's problems and handling hospital database.
I studied Journalism, Punjabi and Persian along with English, Pakistan Studies and Islamiat
I did my B.C.S. from The National College (NCCS, now known as University of South Asia). Session 1997-1999 Securing GPA of 2.32
