Area Director UAE-GCC
Zomato
Total des années d'expérience :9 years, 8 Mois
● Formulate strategies and action plans to maximize sales of responsible Sales Advisor team.
● Plan to ensure achievement of divisional and personal target, aligning with company sales policies and strategies.
● Completes national sales operational requirements by scheduling and assigning employees; following up on work results.
● Maintains national sales staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.
● Determines annual unit and grossprofit plans by implementing marketing strategies; analyzing trends and results.
● Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales
volume and profit for existing and new products.
● Implements national sales programs by developing field sales action plans.
● Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic
indicators, and competitors.
● Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic
indicators, and competitors.
● Publications; establishing personal networks; participating in professional societies.
● Contributes to team effort by accomplishing related results as needed.
● Achieves regional sales operational objectives by contributing regional sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customerservice standards; resolving problems; completing audits; identifying trends; determining regional sales system improvements; implementing change.
● Meets regional sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; Initiating corrective actions.
● Establishes sales objectives by creating a sales plan and quota for districts in support of national objectives.
● Maintains and expands customer base by counseling district sales representatives; building and maintaining rapport with key
customers; identifying new customer opportunities.
● Recommends product lines by identifying new product opportunities, and/or product, packaging, and service changes; surveying consumer needs and trends; tracking competitors.
● Accomplishes sales and organization mission by completing related results as needed.
● To assist in the implementation of the hotel’s Sales Strategy (goals, tactics and actions) to achieve and exceed forecasted revenue figures in Rooms, Food and Beverage, and all other revenue departments.
● To ensure that the Sales activities are aligned with the Corporate Marketing Strategy, and that the Hotel Actions have been implemented where appropriate.
● To ensure sales files and systems to have correct booking procedures, including group room and meeting programmer history, contractual agreements, room block analysis, credit and payment documents, etc.
● Responsible of the entire corporate segment, working directly together with revenue department, identifying pricing strategies in order to maximize potential room revenue depending on the market situation and the seasonality.
● To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
● To assist with the preparation of the annual sales plan, assist the monthly sales reporting and re forecasting & assist the sales resources and funds, and control departmental costs.
● Generation of new business through networking efforts and creation of special packages and promotions & to assist with the preparation of the annual sales plan.
● Drive and develop leisure market segment for the hotel by acquiring new accounts, develop and manage key accounts
● Conduct familiarization and site inspections of the hotel to key accounts/clients.
Participated in GIBTM 2012 and GIBTM 2013 in Abu Dhabi, UAE. Participated in ATM 2012 in Dubai, UAE.
Participated in Hyatt Fair (UK) 2012 in Sharm El Sheikh, Egypt.
Participated in Pan European Road show 2012 organized by Ministry of Tourism Oman (UK, Milan, Paris, Amsterdam, Brussels)
Developing strategies to hit or exceed sales targets
● Promoting and marketing the business to new or niche markets
● Day to day responsibilities are dealing with DMCs, qualifying and action group inquiries from corporate, leisure and other segments
● Managing budgets and maintaining statistical/financial records.
● Selling travel products and tour packages
● Taking part in familiarization visits to new destinations in order to gain information on issues and amenities of interest to consumers
● Conducting regular follow up for all sent proposals to obtain maximum conversion of groups segment and meeting deadlines
● Generating weekly reports of Business on the Books
● Liaising with travel partners, including airlines and hotels, to manage bookings and schedules, often one year in advance.
● Dealing with customer enquiries and aiming to meet their expectations.
● Communicating with clients to understand and document the business objectives.
● Conducting indepth data analysis using traditional and advanced methods
● Authoring reports containing actionable recommendations
● Training materials to teach Internet Marketing workshops.
● Approach the direct marketing business from an analytics orientation - for purposes of market segmentation, retention, relationship management and profitability.
● Addressing consumer needs - offering the right product to customer in order to address different needs and to maximize relationship value for Consumer Lines.
● Development Direct Marketing strategies including proactively responding to changes: in consumer behavior, regulatory legislative or market practices.
Under Graduate Degree Classes : Statistics , Stratigic Management , Law , Finance , Financial management , Marketing , Macro and microeconomics, Managerial accounting and revenue management, Service operations management, Business ethics, Research methods, Risk management, Organizational behavior, etc...
International Baccalaureate Diploma Private International High School.