IT-Technical Support
Al Khalifa Center
مجموع سنوات الخبرة :8 years, 7 أشهر
Utilize remote secure access technologies such as VPN and resolve computer issues.
Applied Group Policies in Client systems and Update the patches through Group policy.
Access and Maintenance software problem in User Computer by Hamachi.
Installation and configuration of Network and Local Printers.
Maintained MS Exchange server- performed troubleshooting and provided resolution for server problems and outlook.
Support for the Company Eagle ERP software solution, successfully fixed data inconsistencies from the distributed SQL Server along with responsive connectivity.
Remote Troubleshooting of Client systems by using of Remote Desktop.
Checking of the web server, website to be alive all the times and emails are working popular.
Provided PC Software and Hardware support within organization and remote clients.
Installation/Configuration/Setting of computers and DVR-CCTVcameras All Branch's.
Manage social media and website by SEO.
Graphic Design By Adobe Photoshop CC2017 and Adobe illustrator CC2017
Configure ADSL modem and routers in Branch's.
Virus problems rectification using Kaspersky Antivirus.
Daily checking of the cameras for all shops and reports any problem to the management on time.
Backing up of important data on daily basis, backing of many important data like database transactions on hourly basis or even Lessie. half hour.
Configure ADSL modem and routers.
Troubleshooting and repairing hardware and software issues.
Configuration computer network.
Use CRM tools And escalation process 100%.