IT Director - Infrastructure and Cloud
IDC
مجموع سنوات الخبرة :19 years, 10 أشهر
Roles Summary:
• MEA practice lead for Infrastructure & cloud (SME), responsible for growth strategy of the practice whereby I have leveraged my technical knowledge across IT Operations and Architecture to help CXO’s address legacy issues
• Provide thought leadership, industry insight into trends and market intelligence to regional CxO levels on building a infrastructure & cloud transition strategy with a specific focus on assessing each workload's feasibility as a cloud candidate.
• Responsible for leading the region’s Infrastructure & Cloud consultancy practice, generating 27% extra business unit revenue with new initiatives focused on delivering value via cloud transition strategy, design, integration and operational assessments
Key Client Activities
Led the development and execution of technical solutions, translating businesses current & Future workloads into technical requirements, articulating value drivers (IT efficiency, business process improvement, Agility & Innovation) for target cloud architecture platform selection and transition roadmaps (On-premise, Hybrid, IAAS, PAAS & SAAS).
Created the high-level group cloud strategy for major accounts in Banking, Retail, Telco (NFV) and Oil & Gas (Maximo, BI) encompassing cloud strategic direction, design, operations & assessing workload attributes against performance, risk and operations leading to over 40% average savings over 3 years
Led client briefings on DevOps and its importance in accelerating cloud-native application development and the evaluation, adoption and usage of OpenStack technology
Performed technology and maturity assessments to standardize and deliver operational excellence, advising on technology adoption/selection mapped to vendor sourcing capabilities, market trends and research
Led engagements focused on improving IT Service Management KPI’s and IT performance across applications, technology helpdesk support
Internal & External Thought Leadership
Worked closely with the sales organization on building key business development concepts and presentations to CxO executives to support the growth and expansion of the Infrastructure and cloud practice
Key speaker at leading regional conferences, provide thought-leadership on technology adoption, leading trends across verticals (Gitex Retail Vertical Days, CIO Summits, Vendor events)
Roles Summary:
• Technical Design Authority for Omnichannel and IT Optimization
• Infrastructure Transformation including mapping of application dependencies
• IT outsourcing strategy, IT Strategy & Enterprise Architecture
• Alignment of core business objectives with IT technologies and trends
Infrastructure & Cloud Strategy - Designing
Architected & implemented the Application, Infrastructure vision & cloud strategy, aligning business drivers with IT drivers (Standardize, Stabilize, Manage Risk & reduce costs with cloud technologies whilst ensuring security of data)
Responsible for continuous alignment of business goals and objectives with innovative and efficient technology solutions
Responsible for evaluating and architecting Software defined initiatives across infrastructure and networks (SDI, SDN, Leaf/Spine)
Created the risk profiling & business case for cloud adoption and implementation options with local providers forecasting capex/opex expenditure, achieving 20% YoY savings over 3 years
Architected the 5-year IT infrastructure roadmap of a $22M IT budget and led the design and implementation of the Infrastructure strategy inclusive of aligning related supporting functions (IT Governance, IT Procurement & vendor sourcing) and adoption of cloud solutions resulting in 15% YoY savings across compute, storage and networks
Architected the Service Delivery model for internal and external support of IT and business functions inclusive of creating a management dashboard of key performance and trend based metrics in accordance with agreed SLA’s
Cloud Architecture & Execution - Building
Created cloud application workload migration plans for application transition & migration (lift & shift, re-platform to cloud, replace with SaaS) to best-fit cloud platforms (Hybrid, IAAS, PAAS and SaaS) including vendor selection & best-fit hosting options
Responsible for implementing the technology architecture to support cloud initiatives for (Oracle (HCM), BI, O365, MS Azure, Mobility enablement solutions - mobile apps, Corporate Loyalty Program and social networks)
Technical design authority, reviewing scoping of technology requirements for Omni-channel (E-Commerce) initiatives
o Build a hybrid cloud solution, consolidating, rationalizing and transitioning some of infrastructure domains to the cloud, providing greater business agility and optimized operating costs
o Responsible for overseeing enterprise application integration, including proposed SOA, ESB, EAI, ETL environments, addressing key integration considerations such as process orchestration, customer data integration and master data
Managed the design, upgrade and replacement of the network components to support SDN initiatives
Lead continuous IT optimization initiatives across IT inclusive of IT support, vendor partnerships
Responsible for hosting and securing endpoints & deploying unified communications infrastructure and services
Cloud Management - Running
Introduced ITaaS for increased business agility in provisioning IT service offerings using a catalog based approach
Defined IT KPI’s which enabled consistent measurement, improvement and reporting IT performance across the ITD (compute, storage networks, security and IT policy)
Contributed to DevOps development activities and introduced automation using cloud toolsets
Acted as the Technology design authority and member of the senior executive team responsible for the providing insight over technology adoption, cloud strategy, and execution of the technology roadmap to meet the company's short & long term business strategy, roadmap and goals.
Responsible for the negotiation, vendor relationship management, performance tracking and SLA reporting of technology related contract commitments resulting in making vendors accountable for their contractual commitments
Roles Summary:
• Infrastructure domain lead for MEA responsible for architecting & Implementing large-scale IT Transformation programmes
• Technical design authority responsible for the execution of the IT Strategy & Enterprise Architecture, IT Outsourcing Assessment, Infrastructure & ITSM Strategy
• Led numerous end to end Application and Infrastructure transformations (UK Defense, UK MoJ, KSA MoE, Etihad, Mobily, STC, Pearl Qatar - OSS/BSS)
Infrastructure & Application Strategy - Design, Build, Run (UAE Projects)
Design
Developed an end to end cloud strategy for the rationalization and consolidation of a datacenter including cloud/virtualization and application migration for a government ministry
Architected the client in developing an improved BCM & DRP (Cloud Services-AWS) high level IT strategy for IT Optimization for a major telco. This lead to an overall 30% reduction in server and licensing costs.
Developed the budgetary business case for major airline to consolidate and rationalizing the IT architecture. (~USD$50M.)
Architected the MIS system for the consolidation and centralization of MoJ’s record and case management system
Designed the support metrics and performance KPI’s for the implementation of a satellite booking system for the UK Ministry of Defense
Build
Responsible for bid management and proposal response (RFI, RFQ, RFP) creation and execution
Provide architectural guidance and technical direction for the adoption of SMAC (Social, Mobility, Analytics and Cloud) initiatives across application and technology stacks for multiple vertical clients
Implemented the consolidation of infrastructure and applications into a centralized master data management system
Responsible for leading a team of DBA’s and Infrastructure specialists to create the technology architecture and supporting framework for delivering 24/7 support services to the MoD
Run
Improved usage of existing Service Management frameworks aligned with cloud providers (KPI’s and SLA’s)
Responsible for strategic engagement and technical review of the Infrastructure and Applications Design for the MOI-KSA resulting in savings of $4.5M over 3 years
Optimized vendor engagement & technical consultancy, leading a team of consultants performing current and future state assessments, gap analysis for ERP solutions, mapping Application and Infrastructure dependencies
Led a cohesive team of application developers for MIS & BI reporting for the MoJ
Acting as the technical lead on an Earth Station site working with service delivery and support teams for the ongoing delivery and maintenance of systems for satellite booking and management
Specialized in Marketing