IT Governance
• Developed IT policies and procedures to guide operations, ensure regulatory compliance, and implemented governance frameworks aligning IT with organizational goals.
• Established and monitored performance metrics to assess IT services and systems effectiveness, conducting regular reviews and audits to ensure performance targets are met.
• Developed and tested business continuity plans (BCP) and disaster recovery (DR) strategies to ensure IT resilience and operational continuity.
• Engaged with stakeholders across the organization to gather IT requirements and feedback, and effectively communicated IT changes and their impacts to stakeholders at all levels.
• Ensured information systems provided robust support for senior management to facilitate effective decision-making.
• Served as secretary for the IT Steering Committee and Business Continuity Group.
• Supported and coordinated with the Department Head on capital and operational expenditure planning for the annual budget.
Cyber Security
• Developed and enforced a comprehensive cybersecurity policy to ensure compliance.
• Established and maintained an information asset register and an information risk treatment register.
• Managed incident response and incident management processes.
• Conducted vulnerability assessments and penetration testing to enhance system security.
• Delivered cybersecurity training and awareness sessions to educate users on best practices and self-protection strategies.
• Managed patch management, security information and event management (SIEM) solutions, and Kaspersky Security Center for comprehensive cybersecurity oversight.
Communication & Network
• Designed and organized system networks, ensuring network functionality through proper security measures, routing procedures, and device configurations.
• Maintained and troubleshot network infrastructure, including routers, firewalls, switches, Wi-Fi routers, and audio/video conferencing equipment, to facilitate seamless communication across branch and group locations.
• Provided technical support for network operations, ensuring efficient and reliable 24/7 data communication security.
IT Infrastructure Management
• Ensured the architecture, structure, and framework of IT infrastructure met business demands for availability, efficiency, flexibility, reliability, security, data integrity, and performance.
• Planned and implemented enterprise technology, developing operational solutions to manage environments effectively.
• Administration of Active Directory, firewalls, routers, switches, remote Desktop Services, VPNs, mail servers, VMware vCenter, security information and event management (SIEM), patch management, Kaspersky Security Center, Windows
- مجال الشركة:
- الخدمات المالية