Account Manager
Medgulf
Total years of experience :17 years, 6 Months
Duties and Responsibilities:
• Call potential clients in order to expand customer base
• Utilize effective sales materials in presentations and proposals.
• Prospects and generates new business & industry clients
Duties and Responsibilities:
• Call potential clients in order to expand customer base
• Providing excellent customer service to policyholders
• Educating Prospects & customers on their plan options
• Customize insurance programs to suit each client
• Analyze clients’ current insurance policies & suggest
additions
• Prospects and generates new business & industry clients through research, cold-calls, outreach, and other
marketing/sales initiatives.
• Builds long term client relationships in order to develop and present sales proposals to clients and to close sales.
General Function:
Responsible for growing the services business in assigned accounts by consistently meeting clients' requirements and assuring the deployment, adoption and productive use of our training and consulting services.
Achievements:
* Lead a high leadership developmental program to one of the leading companies in Saudi Arabia, which resulted in having a contract with this company estimating in 15, 000, 000 SAR.
* Create and execute a successful strategy campaigns on social media. to increase the followers base which expanded the organization’s reach by 50%
* Simplified navigation and enhanced user experiences by restructuring the organization’s website.
Characteristic, Duties and Responsibilities:
•Establishing a professional relationship with all key stakeholders across the group, with government agencies and in sourcing external service providers.
• Managing all digital marketing channels through (Instgram, Twitter & Facebook)
• Write and edit product content that will be published on e-Commerce websites/portals.
• Provide support in other areas of Media Marketing, Email Marketing, SEO, Keyword Research & Google Analytics.
• Create business strategies across all brands that fall under the BrainTrain.
• Maintaining detailed records of assessment results.
• Setting and reviewing budgets and managing cost.
• Managing quality assurance programs.
General Function:
Responsible for achieving targeted growth through the acquisition and development of business & industry clients. Duties include solicitation, qualification, negotiation, contracting for and account retention. Identifies and creates new opportunities for continuous revenue growth to meet established targets. Efforts result in the attainment of revenue.
Achievements:
* Build long term relationship & create positive impact on quality of care of client which had represented through renew all the policies without any loss in my portfolio.
* Resolved customer complaints by identifying problems and taking appropriate corrective action - Resulted in 50% increase in department’s efficiency.
Characteristic, Duties and Responsibilities:
• Prospects and generates new business & industry clients through research, cold-calls, outreach, and other marketing/sales initiatives.
• Builds long term client relationships in order to develop and present sales proposals to clients and to close sales.
• Develops a complete understanding of assigned products in order to offer customized products for client.
• Attends ongoing internal and external sales and product training sessions to assure proficiency.
• Works with Campus marketing team to utilize effective sales materials in presentations and proposals.
• Responsibility for relationship management of portfolio of large, key accounts purchasing policies from MedGulf.
• Management of key accounts of (new business) and (renewals).
General Function:
Develop the complex client proposals. Prepare various business operations, including client billing, conflict resolution and the implementation of effective business policies and procedures. Developing and nurturing productive client relationships.
Achievements:
* Demonstrated professional etiquette and manners when interfacing with customers which resulted in 30% improved feedback of customers
* Promoted to Marketing & customer relation supervisor in three months for educate customers on the company’s services and commendation by direct ma
Characteristic, Duties and Responsibilities:
• Developed marketing communication strategies for clients, campaigns & events (B2B & B2C).
• Built relationships with key clients, attended meetings and delivered presentations.
• Reporting directly to Marketing Director, worked closely with Creative & Admin teams to motivate and maintain the best standards of quality.
• Proactively engaged with Sales to coordinate, communicate, and optimize the impact of marketing activities.
• Projects planning & coordination from the initial stage to the final reporting & performance analysis.
• Insightful understanding of client’s brand & corporate culture, identifying requirements, agreeing timescales and budgets.
General Function:
Organize and develop training procedure manuals and guides and course materials such as handouts and visual materials.
Achievements:
* Create innovative marketing strategy to increase sales volume; this strategy achieved growing sales up to 398%
Characteristic, Duties and Responsibilities:
• Manage the business operations, including client billing, conflict resolution and the implementation of effective business policies and procedures.
• Identify and assess training needs of nominees by conferring with managers and supervisors or conducting surveys.
• Monitor training costs to ensure budget is not exceeded, and prepare budget reports to justify expenditures.
• Evaluated training materials prepared by instructors, such as outlines, text, and handouts.
• Coordinate and schedule business and technical training for different clients.
• Facilitate the execution of all training plans.
• Met with managers and supervisors to ascertain needs.
• Evaluate training effectiveness Periodically.
• Merchandise for services & bank program
• Deliver the information to the customers
• Help & service the customers inside the brunch
• Execute all customers needs
• Responsible for all Sales related activities and directly reporting to the branch manager
• Maintaining a customer-friendly atmosphere
• Solving the problems of the clients, that might be faced them
• Preparing the sales and closing deals
• Study customers Requirements
• Follow up with clients and confirm their satisfaction
• IFCE Insurance Foundations Certificate Exam
2003 – 2006 Bachelor Degree of Business Administration in Marketing http://www.cba.edu.sa/