Wassim Jaber

Sales Manager at Mouawad

• Kuwait - Al Kuwait
• My current job since September 1997

• Placing new order related to stock gap and sales tools.
• Handling all correspondence for the Boutique.
• Stock of all items with identification and price, and keep the stock in good condition.
• Weekly KPI meeting to update the boutique matters to the management.
• Upselling and cross-selling at any upcoming opportunity and promote other branches.
• Working with the marketing department to present a full media presentation for the year.
• Following up and auditing the customer sales & repair.
• Marinating the showroom according to the 5s methodology.
• Responding to any management project when assign (Attending Events & Exhibitions).
• Answering the outlook mails for any requirement.
• Supervising an immaculate grooming and appearance look.
• Weekly staff meeting coaching and motivating monthly sales target as communicated.
• Work roster schedule for all team.
• Supervise and help the sales team for gaining a clear understanding about their customer requirements by asking open and specific questions.
• Maintain and developing great relationships with customers.
• Gathering market and customer information by engaging with customers and recording interests.
• Recording sales and orders information.
• Manage the team labeling any newly received items, or upon any price change.
• Supporting team members during the sale.
• Conduct team meeting and sharing best practice and auditing.
• Manage showroom team tasks distributing.
• PCB report submitting to the management.
• Follow up with related documents like trade licenses and other per management requirements.