IT & Network Support Engineer
Business Managment Company (BMC)
Total years of experience :18 years, 3 Months
- As Network Field Engineer at Mobily and STC Projects Central & Eastern Areas:
• Performed installation, maintenance and operation of network equipment at STC
Data centers and mobily data centers including Juniper routers, Firewalls, switches
And distribution & Cisco routers, Switches & Fortinet fortigate Firewalls & F5.
• Assisting Network Operation Center (NOC) and Security Operation Center (SOC) by providing technical support from the data center.
• Detected malfunctioning of network and made required changes.
• Responsible for the troubleshooting of network port and network devices when the link is down and when the site is disconnected.
• Analyzed and solved connectivity issues.
• Support FTTH, VDSL, ADSL and public Wi-Fi internet.
• Support MDFs, MDUs, ODFs, FPPs and patching Fiber & Copper.
• Support Access point Outdoor/Indoor and Switches (Aruba & Huawei vendors).
• Support ISP services such as TCP/IP, DDA, DIA, IP-VPN and Ethernet.
- As IT Support Engineer at Inma Bank project Central & Eastern Areas :
• Perform all Helpdesk & Network tasks.
• Performed installation, maintenance and operation of network equipment at Inma Bank KDC data center including Juniper routers, Firewalls, switches
And distribution & Cisco routers, Switches & Fortinet fortigate Firewalls & F5.
• Perform all of installing, troubleshot and configure Servers, PCs, Printers, Scanners,
Routers and Switches Etc...
- As IT Support Engineer at GZAT project Riyadh :
• Perform all Helpdesk & Network tasks.
• Performed installation, maintenance and operation of network equipment at GZAT data centers including Juniper routers, Firewalls, switches
And distribution & Cisco routers, Switches & Fortinet fortigate Firewalls & F5.
• Perform all of installing, troubleshot and configure Servers, PCs, Printers, Scanners,
Routers and Switches
- As a Site System Engineer at King Fahad
Causeway Authority project perform the following :
• Tollgate Software Systems \[ Toll Intrans, Toll CRM, Report Engine and Check Out \]
• Tollgate Hardware System \[Lane Electronic Box, Lane PC's, PFD's, Sensors, Loop Detectors, Light Signals, Largest Screens and weight scales\].
• Troubleshot and Configure a Cisco Routers, Switches.
• Perform all tasks that related to 5 Servers in the site.
• Dealing with many Brands and vendors such as HP, Dell, Cisco, Microsoft, Juniper, APC
- At King Fahad specialist Hospital - Dammam Project Perform the following:
• installing, troubleshot and configure Servers, PCs, Printers, Scanners, Routers, Switches...
• Troubleshooting and solve all Technical issues in the site.
• Help and Guide all users on the site how to communicate and facing technical issues.
- At Ministry Of Social Affairs - Southern Branches Project Perform the following:
• installing, troubleshot and configure Servers, PCs, Printers, Scanners, Routers, Switches...
• Troubleshooting and solve all Technical issues in all southern branches
• Help and Guide all users on the site how to communicate with app and web app.
- As Computer & Network Engineer perform the following :
• Install and Uninstall any Version of windows.
• Install and Uninstall Drivers for any pc .
• Install and Uinstall any application or tool.
• Install and Uinstall Networks, Printers, Scanners, Lable Printers etc.......
• Dealing with many Brands and vendors such as HP, Dell, Cisco, Microsoft, Juniper, APC and etc...
- As Oracle 9i & V.B 06 Programmer perform the following :
• Analysis to application program
• Designing GUI
• Designing DataBase
• Creating DataBase
• Control and Maintenance DataBase As a DBA
• programming with :
* Microsoft Visual Basic 0.06
*.Oracle form
*.Oracle 9i, 10G, 11G R 2
*.Ms Access.
*. My SQL
*. SQL Server
* PHP
3 years Higher Diploma after high school Computer Programming .
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