weam al zaher, Content Operation Supervisor

weam al zaher

Content Operation Supervisor

Selevision

Location
Saudi Arabia - Eastern Province
Education
Diploma, Hospital administration(medical record technician)
Experience
6 years, 5 Months

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Work Experience

Total years of experience :6 years, 5 Months

Content Operation Supervisor at Selevision
  • United Arab Emirates - Dubai
  • May 2016 to May 2018

2016-05 2018-05 Content Operation Supervisor
Selevision, Dubai, United Arab Emirates
• Assisting the department head in preparing the reports and allocating the tasks to the employees.
• Communicating with the distributors to get the materials (Disney, Sony, Paramount, Universal, TFC, Warner bros. etc.).
• Communicating with subtitling vendors to provide us with subtitles.
• Submitting requests for materials at the vendor's portal.
• Scheduling material delivery of the content from the distributor.
• Preparing reports on a weekly and monthly basis.
• Managing the operation team and scheduling their tasks and assignments.
• Provide technical support for the operation Team.
• Plan and organize staff recruitment.
• Maintain quality standards (make sure that our content is meeting our client’s standers).
• Plan and execute projects schedule.

Content Operation Coordinator at Selevision
  • Saudi Arabia - Dammam
  • May 2015 to May 2016

2015-05 2016-05 Content Operation Coordinator
Selevision, Saudi Arabia
• Downloading the materials provided by the vendor.
• Preparing QC Reports and validate the received materials quality.
• Preparing reports on a weekly and monthly basis (Received, Expired, Published, available Content).
• Report any material rejection to the distributors and request for replacement materials.
• Preparing live TV Channels Schedule (SEEVII Channels).
• Confirming the availability of on-demand and live TV content.
• Coordinating with the operation team to prepare on-demand and Live Channels content (series, Movies).
• Inserting videos (series, promos) during the live show and scheduled broadcast.
• Operating live TV playout system.
• Implementing, testing and evaluating the equipment and system.
• Up-Scaling/ Down-Scaling Video (SD, HD, UHD).
• Preparing and delivering content to our Customers (KAWST, HUAWEI, BATELCO).
• Interviewing and evaluating the new operation department candidates.
• Provide technical support for the operation Team.

VOD Content Editor at Selevision
  • Saudi Arabia - Dammam
  • February 2013 to May 2015

2013-02 2015-05 VOD Content Editor
Selevision, Saudi Arabia
• Videos Editing (Cropping, Terming, enhancing the quality of the content).
• Censoring movies (removing unwanted scenes).
• Grabbing metadata of the content (Synopsis, Posters, Trailers).
• Translating and Rephrasing Synopsis and Subtitles (Arabic, English).
• Entering data to the Back office and link it with the system.
• Encoding videos to different formats (H264, H265, TS, HLS ...etc.) to be provided to our different customer platforms (Selevision, Batelco, KAWST, Huawei).
• Uploading content to the CDN by using different FTP software (WinSCP, Filezilla, Aspera ).
• Archiving content on HDDs and NAS Storage.
• Editing Subtitles (Sync text with the video, translate and edit the subtitle text).
• Generating weekly and monthly reports.

customer care supervisor at Mishnan Group- Cleopatra
  • Saudi Arabia - Dammam
  • July 2011 to July 2012

•Collecting the past due amount from customers such as SABIC &ARAMCO.
• Contacting foreign suppliers to import goods for the uniform factory.
• Preparing requests for quotations for customers.
• Submitting a request via Aramco portal.
• Managing the manager's appointment, emails, and meetings.
• Scheduling and confirming appointments for clients, customers.

Education

Diploma, Hospital administration(medical record technician)
  • at Institute of Public Administration woman branch
  • January 2008

Specialties & Skills

Administration
Quotations
Orientation
Team leader
Adaptive
Communication skil
Problem solving
Negotiations skill
Self-motivated
Energetic person
outlook
office administration
operation

Languages

English
Intermediate