Telesales Executive
plan b solution
Total years of experience :7 years, 11 Months
Explaining product prices and packages as well as anwering questions and addressing concerns of customers.
Displaying excellent sales skills and understanding of such skills.
Performed cold calling and outreach to build sales pipeline.
Assisting with training and orientation of new employees.
Overcoming objections using friendly, persuasive strategies.
Provide information about loyalty programs and services including membership details and purchase advantages.
Offering advice and assistance to customers, paying attention to special needs or wants.
Educating customers on promotions to enhance sales.
Responding to customer requests for products, services and company information.
Maintaining customer satisfaction with forward thinking strategies focusing on addressing customer needs and resolving concerns.
Help customers with editing and printing documents through Microsoft Office applications.
Final project: website for tracking and monitoring the buses in Lebanon with an alarm system to notify the user when the bus is near their location