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Mohamed Nabil El Zine, Microsoft Dynamic CRM 365 Developer & Functionality Consultant, Farah Experiences LLC - Abu Dhabi

Mohamed Nabil El Zine

Microsoft Dynamic CRM 365 Developer & Functionality Consultant, Farah Experiences LLC - Abu Dhabi·Farah Experiences LLC - Abu Dhabi

United Arab Emirates

Bachelor's degree, agricultural sciences

Work experience

Total years of experience: 19 years, 6 months

Microsoft Dynamic CRM 365 Developer & Functionality Consultant, Farah Experiences LLC - Abu Dhabi

July 2019 - Present

Farah Experiences LLC - Abu Dhabi

Abu Dhabi, United Arab Emirates

July 2019 - Present

▪ Lead team for building customizing new CRM Online 365 modules
▪ Customizing exist module \[ Sales, Market, Service, And Field Service \]
▪ Developing new module \[Event management, Credit Limit, Case Refund\]
▪ Integration with SharePoint online and on-premises
▪ Used Dynamics CRM 365, Power BI, Power Apps, Power Flow and SharePoint to create effective modules, dashboards and applications.
▪ Designed reusable codes that could be used on other projects, saving the company consulting fees and hours of labor.
▪ Directed and developed full life-cycle tests and trials of multiple software.
▪ Set job priorities for multiple projects and explained priorities and timelines of tasks to project teams so they understood what and when tasks had to be completed.
Company industry:
Entertainment
Job role:
Information Technology

Microsoft Dynamic CRM 365 Technical Lead, UAE Economic Department Umm Al Quwain [DED]

April 2018 - July 2019

UAE Economic Department Umm Al Quwain [DED]

Umm Al Quwain, United Arab Emirates

April 2018 - July 2019

▪ Lead team to build custom CRM modules for managing daily transactions in department of economic.
▪ Responsibility analyzing, design, customizing, developing new features and modules such as \[licenses, inspections, tenancy Contract, customer care, violation, and permits\].
▪ Integration with other governments and agents. Such as \[Bank, Tasheel, Basher (Doing business in 15 minutes), etc...\]
▪ Integration with devices and systems such as \[Scanner multi feeder, POS, emirates ID reader, And SharePoint\]
Company industry:
Economics & Financial Consulting
Job role:
Information Technology

Asp Dot Net MVC,SharePoint, Technical Team Lead, MTECH Company - Per Project

October 2017 - April 2018

MTECH Company

Cairo, Egypt

October 2017 - April 2018

▪ Lead team for develop DM \[Dubai Municipality\] portal and MONTAJI web portal application
▪ Set job priorities for multiple projects and explained priorities and timelines of tasks to project teams so they understood what and when tasks had to be completed.
▪ Responsibility Analyzing, design, customizing, developing new module for DM \[Dubai Municipality\] such as
\[CPR consumer product registration\] \[CPAD consumer product Advertising\]
\[CPL consumer product Listing\] \[CPF consumer product For Foods\]
\[CPT consumer product For Toys\] \[CPV consumer product Veterinarian\]
\[CPFS consumer product free sales certificate\]
\[CPIP consumer product Import and Export\]
Analyzing, design, customizing, developing new module for MONTAJEE web portal. For
managing DM services https://m ontaji.dm.gov.ae/Consumer/Login
Company industry:
Software Development
Job role:
Information Technology

Dynamic CRM 365 On-Premises, SharePoint, Application Manager, Palm Hills Real Estate Company

February 2017 - October 2017

Palm Hills Real Estate Company

Cairo, Egypt

February 2017 - October 2017

▪ Manager for managing technical team to develop custom real estate system using dynamics CRM,
▪ Responsibility in addition to managing project and team. I also analyzing, design, developing in new CRM
using Dynamic Microsoft CRM version 2016, Keeping old CRM version 4 stable until upgrade to latest version
2016
▪ Developed product stories and practical tasks that clients could use to fit their needs.
▪ Increased knowledge of latest technologies, software and hardware products to implement in a variety of
projects.
▪ Collaborated with team to analyze pre-project plans and assess technical requirements to develop functioning
and user-friendly computer interfaces according to business goals.
Company industry:
Real Estate
Job role:
Information Technology

Dynamic CRM Online 365,SharePoint, And Dot Net Technical Lead, ITS Company

October 2016 - February 2017

ITS Company

Cairo, Egypt

October 2016 - February 2017

▪ Customizing exist module \[ Sales, Market, Service, And Field Service \]
▪ Developing new module \[HR, Cases, Finance, and Inventory\]
▪ Developed initial ideas into actual user methods, wireframes, mockups and prototypes to ensure designs
worked and were useable.
▪ Tested and validated code to ensure structuring, security, and compatibility was guaranteed to be used with
various browsers, devices, and operating systems.
Company industry:
Software Development
Job role:
Information Technology

Dynamic CRM Online 365,SharePoint, Dot Net MVC Technical Lead Web, NASEEJ Company

July 2016 - October 2016

NASEEJ

Cairo, Egypt

July 2016 - October 2016

▪ Manger for managing different web projects such as CRM 365 project, SharePoint web portal MAZAYA, And
web integration service WCF in ABSHER
▪ Responsibility in addition to managing project and team. Working as technical team leader for developing,
customizing, and configuring in Dynamic CRM Online 365, SharePoint
▪ Working in the following Projects
✓ Introduce WCF web service ABSHER WCF web integration service. To integrate police and
government as ABSHER web application with all EMARA DMS in USA.
✓ Mazaya SharePoint web portal. This portal service the Ministry of Trade and Investment in
USA. For managing companies, which add offers \[Chalets and Camps\]
✓ CRM 2016 & Online 365 For Managing Rental Car Company, Customize Sales, Service, And
Operation Modules for Car Rental.
Company industry:
Software Development
Job role:
Information Technology

Technical & Business Team Leader Web Application, MILLENSYS Company – Full Contract

August 2014 - July 2016

MILLENSYS

Cairo, Egypt

August 2014 - July 2016

▪ leader technical team with managerial roles,
▪ Responsibility developing custom web application such as ERP and Clinical, Design and Architect new module,
get requirements from client, support implementation team to implement project.
▪ Collaborated with team to analyze pre-project plans and assess technical requirements to develop functioning
and user-friendly computer interfaces according to business goals.
▪ Tested and validated code to ensure structuring, security, and compatibility was guaranteed to be used with
various browsers, devices, and operating systems.
Company industry:
Software Development
Job role:
Information Technology

Business Team Leader SharePoint, EGABI Company Outsourcing at Microsoft - Working Per Project

January 2014 - August 2014

EGABI

Cairo, Egypt

January 2014 - August 2014

▪ Developing SharePoint Portal for Microsoft.
▪ Designed and implemented complete modules and websites and provided assistance with maintenance and troubleshooting issues.
▪ Researched and designed projects and tested and implemented operational effectiveness.
▪ Analysis, Design, Architect, and implement coding, Write SRS, UAT, POS, Use cases, And Documentation.
▪ Collaborated with team to analyze pre-project plans and assess technical requirements to develop functioning and user-friendly computer interfaces according to business goals.
Company industry:
Software Development
Job role:
Information Technology

Technical Team Leader Web Application, GBS [Global Business Solution] Outsourcing at Vodafone

October 2012 - January 2014

GBS [Global Business Solution]

Cairo, Egypt

October 2012 - January 2014

▪ Working as technical team leader, managing technical web developer team.
▪ Team consist of 7 developer, 2 designer and 2 testers
▪ developing cloud web application for Vodafone company SAAS web application
▪ Analysis, Design, Architect, and implement coding, Write SRS, UAT, POS, Use cases, And Documentation.
▪ Collaborated with team to analyze pre-project plans and assess technical requirements to develop functioning and user-friendly computer interfaces according to business goals.
▪ Domain and sub domain management system
▪ File management system
▪ ftp management
▪ database management
▪ statistics management
▪ CMS site builder
▪ account and financial system
▪ web mail management
▪ Doc management system
▪ CMS advanced site builder like WIX
▪ CMS easy e-shop site builder
▪ CMS advanced e-shop site builder
Company industry:
Software Development
Job role:
Information Technology

Technical Team Leader Web Application, ABTECH – Working per Project

June 2012 - October 2012

ABTECH

Mansoura, Egypt

June 2012 - October 2012

▪ Working as technical team leader, managing technical web developer team.
▪ Responsibility developing custom web application such as ERP and MRP, Design and Architect new module, get requirements from client, support implementation team to implement project.
▪ Designed and implemented complete modules and websites and provided assistance with maintenance and troubleshooting issues.
Company industry:
Software Development
Job role:
Information Technology

Technical Team Leader Web Application, ALQEMAM – Full Contract

January 2010 - June 2012

ALQEMAM

Mansoura, Egypt

January 2010 - June 2012

▪ Working as technical team leader, Leading 3 of technical web developer teams in different web business application projects.
▪ Effectively assigned tasks to team members to optimize productivity.
▪ Researched and designed projects and tested and implemented operational effectiveness.
▪ Performed technical research of risk-reward situations and implemented effective plans to maximize the development of \[Type\] projects.
▪ I Develop many of web business application such as \[Electronic treatment system, customers technical support, Attendance system, Personnel system\]
Company industry:
Software Development
Job role:
Information Technology

Senior Software Web Application, ESD [Egypt Software Development] – Full Contract

January 2007 - January 2010

ESD [Egypt Software Development]

Cairo, Egypt

January 2007 - January 2010

▪ I was working in this company as senior dot net web developer to upgrade old software products from desktop application to web application such as ERP foxprow SQL power builder, And HR from desktop programs to web application. Also, I develop new web application for management faculty, schools and
institute.
▪ Revamped sites and web applications to allow clients easier access and to increase the attractiveness and usability
▪ Saved the company time and money by devising solutions according to project specifications for multiple websites.
▪ Developed initial ideas into actual user methods, wireframes, mockups, and prototypes to ensure designs worked and were useable.
▪ Tested and validated code to ensure structuring, security, and compatibility was guaranteed to be used with various browsers, devices, and operating systems.
Company industry:
Software Development
Job role:
Information Technology

Education

Egypt Mansoura University

January 2004

January 2004

Bachelor's degree, agricultural sciences

Egypt

GPA (percentage): 66.66%

GPA (percentage): 66.66%

Agriculture sciences

Skills

SQL
Expert
SQL
Expert
AngularJS
Expert
AngularJS
Expert
ASP.NET MVC
Expert
ASP.NET MVC
Expert
Microsoft CRM
Expert
Microsoft CRM
Expert
SharePoint
Expert
SharePoint
Expert
Microsoft Dynamics 365 Developer
Expert
Microsoft Dynamics 365 Developer
Expert
Microsoft Dynamics 365 Service
Expert
Microsoft Dynamics 365 Service
Expert
Angular JS
Intermediate
Angular JS
Intermediate
Microsoft Dynamics 365 Field Service
Expert
Microsoft Dynamics 365 Field Service
Expert
Microsoft Dynamics 365 Marketing
Expert
Microsoft Dynamics 365 Marketing
Expert
Microsoft Power Automate
Expert
Microsoft Power Automate
Expert
Microsoft Dynamics 365 Sales
Expert
Microsoft Dynamics 365 Sales
Expert
Asp Dot Net MVC
Expert
Asp Dot Net MVC
Expert
Asp Dot Net
Expert
Asp Dot Net
Expert
Microsoft Dynamics 365 Functionality Consultant
Expert
Microsoft Dynamics 365 Functionality Consultant
Expert
Power Platform
Expert
Power Platform
Expert
Microsoft Dynamics 365 Customer Voice
Expert
Microsoft Dynamics 365 Customer Voice
Expert
C#
Expert
C#
Expert
Microsoft Power App Portal
Expert
Microsoft Power App Portal
Expert
Microsoft Power AI
Expert
Microsoft Power AI
Expert
Microsoft Power Apps
Expert
Microsoft Power Apps
Expert
Microsoft Power Virtual Agent
Intermediate
Microsoft Power Virtual Agent
Intermediate
Technical Team Lead
Expert
Technical Team Lead
Expert
Microsoft Power BI
Intermediate
Microsoft Power BI
Intermediate
Angular
Intermediate
Angular
Intermediate
Sql Server
Expert
Sql Server
Expert
Microsoft CRM
Expert
Microsoft CRM
Expert
SQL Server 2000 2008
Expert
SQL Server 2000 2008
Expert
ASP.NET AJAX
Expert
ASP.NET AJAX
Expert
SharePoint
Expert
SharePoint
Expert
MVC
Expert
MVC
Expert

Social profiles

Languages

Arabic

Expert

English

Expert

Training and Certifications

Certifications
Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate
Jan 2021
Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate
Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate
Jan 2021
Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate
Jan 2021
Microsoft Certified: Power Platform Functional Consultant Associate
Jan 2021
Microsoft Certified: Power Platform Developer Associate
Jan 2021
Microsoft Certified: Power Platform App Maker Associate
Jan 2021
Programming in HTML5 with JavaScript and CSS3
Jan 2021
MCPD [Microsoft Certified Professional developer]
Jan 2021
MCTS [Microsoft Certified Technology Specialist]
Jan 2021
MCP [Microsoft Certified Professional]
Jan 2021

Hobbies and interests

reading technical books regarding to my field as software developer