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• Monitor NUPCO, KFSHRC and Etimad platforms daily to identify and qualify new tender opportunities.
• Coordinate with a portfolio of 20+ vendors to ensure 100% compliance with submission requirements, reducing
resubmission delays.
• Prepare and review all supporting tender documentation in accordance with applicable terms and conditions.
• Calculate total offer values and initial bank guarantees; liaise with the finance department to facilitate approvals.
• Analyse initial and final tender award resultsto assess competitive positioning and inform future strategy.
• Deliver 100% of management-assigned tasks within agreed deadlines, ensuring smooth tender operations.

• Managed relationships with government hospital procurement teams and the NUPCO marketplace division to support
revenue growth.
• Ensured timely and accurate submission of purchase orders through the NUPCO marketplace platform.
• Conducted weekly order-status reviewsto proactively resolve fulfilment risks and maintain on-time delivery.
• Maintained a document-upload accuracy rate of 99.3%, consistently meeting internal and client performance benchmarks.
• Recognised by Tamer Healthcare for outstanding marketplace performance (May 2024).

• Dispensed and counselled patients on prescription and over-the-counter medications with 100% dispensing accuracy.
• Builtstrong patient relationshipsthrough clear communication and professional service, achieving 90% positive feedback.
• Processed prescriptions across all major insurance providers in compliance with regulatory requirements.
• Managed daily inventory monitoring and system-level stock reconciliation to ensure continuous product availability.