Welington كاساي, Western Union (Contractual under / Al Mawarid Recruitment)

Welington كاساي

Western Union (Contractual under / Al Mawarid Recruitment)

Western Union

البلد
المملكة العربية السعودية - الخبر
التعليم
بكالوريوس, Computer Science
الخبرات
13 years, 7 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :13 years, 7 أشهر

Western Union (Contractual under / Al Mawarid Recruitment) في Western Union
  • المملكة العربية السعودية - الشرقية
  • أغسطس 2015 إلى فبراير 2020

Grow transaction volume by driving new customers to the assigned locations. Conducts market visit. Be visible inside locations. Provide customers with needed information and assistance during the transaction process.

Customer Service Representative في FAWRI Money Transfer
  • المملكة العربية السعودية - جدة
  • سبتمبر 2014 إلى مارس 2015

Entertaining clients. Assisting customer for their remittances. Visit company camps and do marketing.
Providing our produ`cts and services for remittances.
Handle customer inquiries, complaints and communication with other Support Units and back office operation to resolve customer problems. Performing other tasks from my superiors.

CSR / Sales Support Officer في Telemoney - Arab National Bank
  • المملكة العربية السعودية - جدة
  • ديسمبر 2009 إلى يوليو 2014

Entertaining clients. Assisting customer for their remittances. Supporting Customer and CSR to fill TeleMoney agreement / application. Providing our products and services for remittances. Handle customer inquiries, complaints and communication with other Support Units and back office operation to resolve customer problems. Performing other tasks from my superiors.

Business Process Associate في AMDATEX SERVICES INC
  • الفلبين
  • أبريل 2005 إلى ديسمبر 2008

Entertaining clients. Assisting customer for their remittances. Supporting Customer and CSR to fill TeleMoney agreement / application. Providing our products and services for remittances. Handle customer inquiries, complaints and communication with other Support Units and back office operation to resolve customer problems. Performing other tasks from my superiors.

الخلفية التعليمية

بكالوريوس, Computer Science
  • في UNIVERSITY OF PERPETUAL HELP DALTA SYSTEM
  • مارس 2004

After graduation i already worked as a Data Control Staff in one of US based BPO (Business Process Outsource) company in the Philippines called ADEC (American Data Exchange Co.) now called AMDATEX. And i had a good work experience and learned more specially to MS Excel. I am responsible for monitoring of all catered projects on a client-based application. Downloading and printing of required documents for data entry staff. Responsible for tracking and updating of projects. Provides a monthly report of all catered projects.

Specialties & Skills

Marketing Skills
Administrative
Typing Skills
Analytical Skills
Microsoft Office Applications
APPLICATIONS
MICROSOFT OFFICE
CUSTOMER RELATIONS
WRITING
MICROSOFT WORD
MICROSOFT EXCEL
SALES SUPPORT

اللغات

الانجليزية
متمرّس
العربية
متوسط

الهوايات

  • Basketball
    I do love play sports such basketball and also watching motor sports.
  • Running
    I do love to run everyday to keep my body energized.