Wendy DSouza

 Financial statement analysis, preparation of spreadsheets and reports.
 Analyzing & interpreting financial performance versus budget, forecast, and strategic plan.
 Balance sheet reporting.
 Vendor statement reconciling.
 Reviewing client media reports and monitoring supplier invoices against booking orders.
 Reporting accrual and prepayment aging.
 Billing and invoicing activity.

 Accounts receivable and new customer account set-up.
 Data entry of billing information, including editing and verifying accuracy of created invoices.
 Account receivables collections (call past due customers for payment, resolve customer problems with the sales department and keep management informed of collection problems). Follow-up with customers seeking payment on outstanding invoices and work with customers to explain balance due.
 Reviewing, preparing and analysing accounts receivable aging reports.
 Daily cash receipts, invoicing, cash collection and cash management.
 Perform accounts receivable monthly and year end closing.
 Actively involved in management reporting and process enhancements.
 Managing customer centric operations, forwarding customer instructions to the concern department & ensuring customer satisfaction by achieving delivery with minimum turnaround time while working within the framework of the Bureau Veritas quality assurance system.
 Interfacing with clients for understanding their requirements & suggesting the most viable solution / services and cultivated relations with them for customer retention & securing repeat business.
 Monitoring and supervising day to day inbound client calls & walk-in customer queries.
 Liaising with HO and backend for timely resolution of customer queries.

 Played a pivotal role in cost control, for minimizing posting errors and closure of books of accounts.
 Responsible for preparing and analysing cost & headcount statistics, cost-to-income ratio, comparing trends with forecasts, presenting to senior management at periodic intervals, and examining deviations from the budgeted figures and monthly run rates.
 Proactively engaged in the company’s cost budgeting and forecasting.
 Played a crucial role in improving the quality of service, brainstorming and creating of new methodologies of MIS reporting, and improvising the reporting system.
 Instrumental in managing the cost analysis of Profit & Loss Accounts at monthly intervals, and in ascertaining and verifying its effects in the preparation of balance sheets.
 Responsible for nostro bank reconciliation, head office cost allocations and tracing of irregularities in entries.
 Accountable for preparing bank reconciliation statements and transfer pricing, for inter-country adjustments.
 In charge of periodic reporting of cost figures to departmental heads for cost control purposes.
 Played a central role in preparing and posting of accounting records, financial statements and other financial reports to assess accuracy, completeness and conformance to banking regulations, compliance and procedural standards.
 Actively involved in assisting internal and external auditors, in determining cost figures and any clarifications thereon.
 Played a critical role in managing client relationships and ensuring 'customer delight', through timely, accurate and satisfactory issue resolution.
 Responsible for updating and maintaining the organisational hierarchy in SAP, and reconciliation of key financial applications, which include SAP vs Khalix, Khalix vs Hyperion, Hyperion vs Cartesis, etc.
 Played a vital role in managing business continuity and process improvisation during uncertain external business environments.

Achievements:

 Awarded for efforts in the smooth transition of the business in process migration of Cost Control, from The Netherlands to India. This process reduced dependency of contract staff resulting in a favourable impact of the cost base by €100, 000/- p.a. The process involved a visit to The Netherlands in order to acquire the necessary skills and knowledge, to train the in-house department and implement process improvements. This resulted in increased profits for the company, and notably higher process efficiency.
 Championed the installation of the organisational hierarchy into SAP, increasing department wise reporting accuracy and generated a time saving of 2 working days of reporting every month.

 Involved in cost analysis, accruals and prepayments, month end journals and financial analysis. Advising directors on long range financial plans, and financial decision support programs.
 Bookkeeping
 Managing cost analysis and reporting.
 Helping company departments to plan, manage and report their budgets, forecasts and variances
 Responsible for profitability analysis, complex bank account reconciliations.
 Liaising with the company's external auditors.

Achievements:

 Installation of reporting system for inventory management. This involved creation of an excel template to efficiently maintain inventory records. This process helped in streamlined the method followed for recording the fair value of inventory. Boosting accurate calculation of the firm’s profitability and Balance Sheet reporting.