HR Manager
HIGHLINE TRADING&CONTRACTING
Total des années d'expérience :17 years, 7 Mois
Provide support to supervisors and staff to develop the skills and capabilities
Provide advice and assistance with writing job descriptions
Provide advice and assistance when conducting staff performance evaluations
Provide advice and assistance in developing human resource plans
Provide advice and recommendations on disciplinary actions
Provide advice and assistance to supervisors on staff recruitment
Provide advice and assistance to staff and management on pay and benefits systems
Participate in applicant interviews
Conduct exit interviews
Specific Duties and Responsibilities:
1.1 Ensure that accurate job descriptions are in place
1.2 Assists in the recruitment activities by receiving, screening and filing application letters, scheduling and organizing interviews and other recruitment-related activities.
1.4 Coordinate staff recruitment and selection process in order to ensure a timely organized and comprehensive procedure is used to hire staff
1.5 Prepare, develop and implement procedures and policies on general HR administration
1.6 Monitor staff performance and attendance activities
1.7 Monitor and track daily attendance, leave and ticket accruals and ensure that data are correct at any given time.
1.8 Investigate and understand causes for staff absences and late-coming
1.9 Recommend solutions to resolve chronic attendance difficulties
1.10 Encodes data of new hires in the Human Resource Information System
1.11 Provide basic counselling to staff having performance related obstacles
1.14 Keeps proper filing and record of all associate documents and HR documents for easy retrieval
1.15 Assists in conceptualizing and organizing associate activities and programs
2. General Responsibilities:
2.1 Interface with counterparts and build relationships with them.
2.2 Provide support to supervisors and staff to develop the skills and capabilities
2.3 Provide advice and assistance with writing job descriptions
2.4 Provide advice and assistance when conducting staff performance evaluations
2.5 Provide advice and assistance in developing human resource plans
2.6 Provide advice and recommendations on disciplinary actions
2.7 Provide advice and assistance to supervisors on staff recruitment
2.8 Provide advice and assistance to staff and management on pay and benefits systems
2.9 Participate in applicant interviews
2.10 Conduct exit interviews
2.11 Promote workplace safety
2.12 Research and monitor human resource systems in other organizations within the region
3. Occasional Responsibilities:
3.1 Attend management meetings to provide information, when necessary
3.2 Accepts and completes additional duties as assigned by the Head of HR & Training
4. Legal Responsibilities:
4.1 Ensure that all aspects of personnel, administration, training, and HR policies and practices are in line with Best Practices in the hospitality industry, and strictly conform and comply with the Government of Qatar Labour and Employment Laws, Rules and Regulations
Skills
• To contribute as part of the Company’s top management team to the strategic & cultural development of the Company and to help determine how Company will achieve its business objectives.
• To identify and define the advertising needs of the Company, and to develop with the advertising agencies appropriate advertising to achieve the desired awareness, brand preference and brand conviction targets and image for the company as measured by independent market research.
• To ensure that the Company receives an appropriate level of attention, priority and service from its agencies and that we receive good value for money on all creative & media purchases.
• To lead and advise the Product Development Team in managing the business relationships.
• Jointly with the Customer Care Director to identify and develop business opportunities in the country that can leverage Company’s large customer base and direct customer communication capability.
• To develop, implement and manage a customer satisfaction and loyalty program that will cost effectively reduce ‘churn’ to a level that is compatible with international norms.
• To coordinate the competitive intelligence gathering and market research activities of the Company to ensure that the business has appropriate and timely information on which to base sound business decision.
• To develop and manage the Company’s events program in the country with particular focus on promoting Company’s range of wireless voice and data services.
• Together with Finance, Customer Care and Product Development Divisions, to develop annual and long term marketing & sales plans for the Country business which will include market and competitive analysis, identify key business opportunities and threats and define objectives for the sale of new lines, churn, total line in service, service usage, ARPU, marketing expenditure, pricing and discount structures.
-Preparing MBA University Of Liverpool ( online from Saudi Arabia) -Diploma in Marketing JAN2001 University Of Ain Shames -Bs of Business & Information Technology, Majoring: Marketing Higher technological Institute 10th of Ramadan city, Egypt SEP1994- SEP1998 Major’s GPA:A Graduated with honor Graduation project: Feasibility study for Cables factory includes primarily , marketing , finance, legal and social study, the plane of local production and profits of the project for five years after opening Grade: A Graduated from the English School JULY 1994 Addition Courses • Marketing Strategies Course At Alliance • Marketing research Course At Alliance • Advanced sales Development Program At Alliance • E-Commerce Designers (Scholarship from IBM) • Time management Course • English courses at the British Council • Business English at the British Council • Computer Courses at the British Council