Dynamics Support consultant.
iSYS Solutions LLC
Total des années d'expérience :25 years, 11 Mois
Supporting and administration of MS Dynamics ERP. at Govt. Hospitals (SEHA) at Abudhabi and Al Ain
ERP : Microsoft Great plains:
• Been the member of Great plains Implementation team.
• Upgraded GP 7.0 to 8 and Version 8 to 10.
• Installing and configuring Great Plains on clients machines and servers.
• Migrated GP and SQL servers to newer hardware and newer OS and SQL Server Database
• Configuring and implementation of Windows Terminal server 2003 and 2008.
• Administrating MS Great Plains, retrieving data from SQL server using SQL statements, preparing data for integration etc.
• Solving ERP Error referring Microsoft ERP Customer source, updating ERP and deploying Service packs.
• Deployed FRX server and Portal Server.
• Created and Modified FRX reports.
• Designing customized reports using Crystal Reports.
• Supporting users with connectivity problems.
• Backing up database (MS Sql Server 2008), restoring database on test server, Updating Database with service packs.
• Customizing Microsoft Business Portal (Great plains), Creating Users, Roles and Pages.
• Impotered data using Integration Manager.
• Deployed Crystallizer & Smart list Builder.
• Solved problems that occur while GP client running on Terminal Server.
CRM : Microsoft Dynamics CRM:
• Implemented Microsoft Dynamics CRM Ver 4.00
• Migrated CRM to new server with Data Exporet.
• Generated New report using CRM reporter and SQL Reporting Services.
• Imported Data into to CRM.
• Administration of CRM including creating Roles, users etc.
• Crated new Forms.
Network Administration, Hardware Maintenance and Desktop Application Support.
• Installing new computers and peripherals in Jeddah office, warehouses, showrooms and branches.
• Helping and training users in their desktop application. I have conducted training courses for our staff on Desktop Applications like MS outlook, Excel and word etc.
• Trouble shooting Terminal services of clients.
Professional Business Program certificate - O level