Caesars Group of Companies
Total years of experience :10 years, 7 Months
Maintaining proper records of stocks in ERP applications.
•Initiate material requests coming from locations and timely follow up of purchase orders
•Making sure there is adequate stock in the warehouse.
•Conducting physical stock counts every month.
•Building Relation with dealers for better pricing.
•Collecting all data and maintain timely stock records.
•Customizing adequate space for different products in store.
Servicing and assisting customers on their expectations mortgage and payments within established timelines in order to maintain service level and delivery standards.
•Responsible for assuring all regulatory requirements are met concerning customer interaction by explaining policies and procedures.
•Maintain confidentiality of customer’s nonpublic information.
•Provide information and knowledgeable assistance regarding mortgage loans by retrieving the customer’s loan information and provide relevant details.
•Build customer relationships by actively listening and resolving complaints quickly, efficiently and accurately.
•Provide written and verbal responses to customer inquiries as needed.
•Support new members of the team in answering their queries and bring them to competency.
•Ensure the transaction quality is maintained as per the defined parameters for self and new joinees.
Trouble shooting and technical support for Lccost, Renewal Centre, Lotus Notes, Active Directory, AS400 Diagnose issues and help users regarding software and hardware changes
•Software Re-Building for Windows
•Delivering within the required and performing as per the QA metrics
Due diligence before fianlising the location to start the business.
•Business plans created to suit the Investor group of local hotel industry.
•Meet the regulatory requirement and ensure all parameters are met. This would include liaising with local authorities like Municipality, BMC,
Handling Inbound and Outbound Calls for Collections
Commerce Specialist