William Viagappan, Systems Administrator

William Viagappan

Systems Administrator

Adnoc Distribution

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Master, Computer Applications
Expérience
8 years, 9 Mois

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Expériences professionnelles

Total des années d'expérience :8 years, 9 Mois

Systems Administrator à Adnoc Distribution
  • Émirats Arabes Unis - Abu Dhabi
  • avril 2014 à février 2020

• Evaluate, configure and maintain systems including installing and testing new releases.
• Monitor and evaluate operating efficiency, analyze performance and tuning.
• Analyze system problems to identify problem areas.
• Follow established procedures required for efficient management of the infrastructure.
• Maintain appropriate records including statistical reports, inventories and technical
documentation among others.
• Install new or enhanced applications and/or hardware; assist; in the installation of servers.
• Work with peers to achieve goals and complete tasks based on guidance from management or
other experienced personnel.
• Follow established procedures required for efficient management of the infrastructure.
• Manage medium enterprise projects according to division standards and requirements.
• Serve as a subject matter expert within one’s area of responsibility regarding information
systems infrastructure.
• Has board technical knowledge of information systems and recommends solutions based on
current infrastructure components.

Systems Administrator à Adnoc Distribution
  • Émirats Arabes Unis - Abu Dhabi
  • avril 2014 à février 2020

• Evaluate, configure and maintain systems including installing and testing new releases.
• Monitor and evaluate operating efficiency, analyze performance and tuning.
• Analyze system problems to identify problem areas.
• Follow established procedures required for efficient management of the infrastructure.
• Maintain appropriate records including statistical reports, inventories and technical
documentation among others.
• Install new or enhanced applications and/or hardware; assist; in the installation of servers.
• Work with peers to achieve goals and complete tasks based on guidance from management or
other experienced personnel.
• Follow established procedures required for efficient management of the infrastructure.
• Manage medium enterprise projects according to division standards and requirements.
• Serve as a subject matter expert within one’s area of responsibility regarding information
systems infrastructure.
• Has board technical knowledge of information systems and recommends solutions based on
current infrastructure components.

Systems Administrator à Adnoc Distribution
  • Émirats Arabes Unis - Abu Dhabi
  • avril 2014 à février 2020

• Evaluate, configure and maintain systems including installing and testing new releases.
• Monitor and evaluate operating efficiency, analyze performance and tuning.
• Analyze system problems to identify problem areas.
• Follow established procedures required for efficient management of the infrastructure.
• Maintain appropriate records including statistical reports, inventories and technical
documentation among others.
• Install new or enhanced applications and/or hardware; assist; in the installation of servers.
• Work with peers to achieve goals and complete tasks based on guidance from management or
other experienced personnel.
• Follow established procedures required for efficient management of the infrastructure.
• Manage medium enterprise projects according to division standards and requirements.
• Serve as a subject matter expert within one’s area of responsibility regarding information
systems infrastructure.
• Has board technical knowledge of information systems and recommends solutions based on
current infrastructure components.

Systems Administrator à EGPC
  • Émirats Arabes Unis - Dubaï
  • mai 2013 à avril 2014

• Designed, installed, configured, and maintained windows server systems, storage, backup, and VMware clusters in support of enterprise needs.
• Troubleshoot system problems quickly and effectively.
• Worked with other systems engineers and vendors to resolve hardware and software issues.
• Utilized internet resources (mailing list, blogs, etc.) to resolve problems with open source
software.
• Developed and documented team processes.
• Provided suggestions for process improvement, and implemented when required.
• Monitored system performance.
• Installed and configured software, both commercial packages and various open source
packages.
• Maintained documentation/notes on software build and installs.
• Supported data storage systems and backup services.
• Assisted customers with use of computing systems.

Systems Administrator à EGPC
  • Émirats Arabes Unis - Dubaï
  • mai 2013 à avril 2014

• Designed, installed, configured, and maintained windows server systems, storage, backup, and VMware clusters in support of enterprise needs.
• Troubleshoot system problems quickly and effectively.
• Worked with other systems engineers and vendors to resolve hardware and software issues.
• Utilized internet resources (mailing list, blogs, etc.) to resolve problems with open source
software.
• Developed and documented team processes.
• Provided suggestions for process improvement, and implemented when required.
• Monitored system performance.
• Installed and configured software, both commercial packages and various open source
packages.
• Maintained documentation/notes on software build and installs.
• Supported data storage systems and backup services.
• Assisted customers with use of computing systems.

Windows Systems Administrator à Mack telecom services
  • Inde - Bengaluru
  • mars 2011 à janvier 2013

Supported the day-to-day operations of corporate production and staging environments by monitoring system performance, configuration, maintenance and repair.
• Applied revisions to host system firmware and software, etc.
• Worked with vendors to assist support activities.
• Implemented new system and applications, custom scripts and testing procedures to ensure
operational reliability.
• Performed troubleshooting as required.
• Installed, modified and maintained systems and utility software on server computer systems.
• Provided server support related to other software.
• Developed procedures, programs and documentation for backup and restoration of host
operating systems and host-based applications.

Éducation

Master, Computer Applications
  • à Vins Christian college of Engnieering
  • juin 2011

First class

Specialties & Skills

CCNA(Routing and Switching)

Langues

Anglais
Expert