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Wilson Munawar

TAC ENGINEER·Transworld

Pakistan

Master's degree, Computer Science

Work experience

Total years of experience: 2 years, 0 months

TAC ENGINEER

June 2024 - Present

Transworld

Lahore, Pakistan

June 2024 - Present

• Provided first-level technical support for home internet users
• Resolved 90% of user connectivity issues without escalation
• Assisted with modem/router configuration and service activation Handled systems and CRM tools, including
iMaster NCE (Huawei) for service access management

Company industry:: IT Services
Job role:: Information Technology

Education

Virtual University Of Pakistan

April 2023

Master's degree, Computer Science

Pakistan

GPA (point): 3.02 out of 4

I have done mcs in virtual university form Pakistan

View attachment

Skills

ccna

Intermediate

ccna

Intermediate

Languages

English

Expert

Hobbies and interests

Playing football

Punjab level win as captain