HR Coordinator /Site In Charge
Spinneys Abu Dhabi LLC
Total years of experience :16 years, 2 Months
Duties Performed as HR Coordinator:
• Responsible for the overall operation of the catering facility.
• Plan and coordinate all aspects of catering, including meeting with clients,
service activities, sanitation, and fiscal responsibilities.
• Monitors the performance of the catering division through verification and analysis of customer satisfaction systems and financial reports
• Recommends or initiates corrective action; maintains product and service quality standards by conducting on-going evaluations and investigating customer complaints
• Trains workers in methods of performing duties and assigns and coordinates work of employees to promote efficiency of operations (Monthly site report, Balance Score Card)
• Mobilising staffs for new locations (new business)
• Ensures the staffs grievances has taken an action
• Recruitment and selections of staffs as per the requirements of the division
• Ensuring all the documents for new joinee has been registered to the payroll
• Preparing all the HR Letters (offer letter, warning letter, termination letter, resignation acceptance etc.)
• Preparing all the documents needed for all staffs out of payroll
Duties Performed as Site In Charge:
• Key person in the location (Abu Dhabi Housing Authority) for overall operation of the catering facility.
• Ensures that the location is getting the goods and services from the supplier for the best price and value (comparing the local market price and the current supplier price on the consumable items/ moving items)
• Taking action in the non compliance items, reporting to the Purchasing Dept. in HO and Finance Dept. in HO using the Integrated Management System of the Company, understanding and keeping up the new products and regulations in the business.
• Using ISO 22000:2005 FOOD SAFETY MANAGEMENT- to ensure food safety management of products at all times.
• Cutting any waste any waste and unnecessary cost to create streamline process and fast production times (reporting the slow moving items and do action by transferring to other location or by returning to the supplier) using the SAP system
• Keeping the Daily Food Cost (DFC) low as per the target percentage set by the company.
• Coordinating with the supplier and Purchasing Department to ensure that all the supplies requirement of the location are running efficiently and cost effectively.
• Building strong working relationships with the client, both internally and externally with key suppliers)
• Contract Management and negotiation as per the company policy.
• Managing and keeping the supplier performance report in the location
• Understanding, implementing technologies, processes, policies and procedures to support the purchasing processes using the combination of IMS Policy and SAP system.
• Greeting and assisting guest.
• Helping people make reservations to managing available rooms.
• Issuing room keys, and solving any problems that may arise during the course of a stay.
• In charge of collecting room payments and settling accounts.
• Able to handle add room charges for things such as newspapers and food delivery, fees for damage to the property and charges for missing items.
• Ensuring the guests needs are met, sending them supplies when requested, and even storing their valuables.
• Takes reservations over the phone, and even providing directions to the hotel when necessary.
• Provide wake-up calls for guests in the morning, and even arrange transportation for a guest as requested.
• Excellent communication and computer skills are necessary.
• File and retrieve corporate documents, records and reports.
• Prepare responses to correspondence containing routine inquiries.
• Recording all transactions made everyday.
• Shareholder and Stakeholders contact in person and by telephone
*Safe, hygienic and secure working environments in hospitality *Effective teamwork *Food Safely in catering *Dealing with payments *Kitchen administration in hospitality industry. *Give customers a positive impression of yourself and your organisation *Employment rights and responsibilities in the hospitality,leisure, travel and tourism sector
*Financial Management *Health Care System Structures and Functions *Medical Law and Ethics *Resource Cares and Operational Managemnt in Health *Organisational Behavior *Research Method
General Psychology *Basic IT Skills *Mathematics of Investments *Principles of Economics *Sociology and Anthropology *Physical Science *Principles and Theories of Mass Communication *Principles of Marketing *Desktop Publishing *Technical Writing and Editing *Biological Science with Horticulture *Logic *Interpersonal Communication *Speech and Oral Communication *Media Management and Entrepreneurship *Public Relations, Principles and Application *Introduction to Journalism *Film Theories and Techniques *Introduction to Drama and Acting Workshop *Communication Laws, Values and Ethics *Politics and Governance with Philippine Constitution *Print Media and Practices *Introduction to Broadcasting *Writing to print *Development Communication with Application *Advertising and Public Information *Introduction to Communication Research *Radio Workshop *Film Production *Thesis Writing