Wissam Abdelfattah, Store Manager

Wissam Abdelfattah

Store Manager

Alghanim Industries - Other Locations

Location
Kuwait - As Salimiyah
Education
Bachelor's degree, Audit & Accounting
Experience
17 years, 2 Months

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Work Experience

Total years of experience :17 years, 2 Months

Store Manager at Alghanim Industries - Other Locations
  • Kuwait - Al Kuwait
  • December 2015 to January 2021
Branch Manager at Abed Tahan & Sons
  • Lebanon - Beirut
  • January 2014 to July 2015

- Stay abreast of competing markets, development in pursuit of business.
- Coordinating daily sales and inventory reports and take actions plans.
- Negotiate pricing and issues with vendors in conjunction with purchasing and sales management.
- Responsible for the cost effective requisition supplies, and outsourced services.
- Anticipates staffing requirements to meet operational needs.

Branch Manager at Khoury Home Appliances
  • Lebanon - Beirut
  • October 2010 to November 2013

- Managing a staff of 56 people, Accountable for a branch turnover.
- Ensure each customer receives exceptional service by providing an open, friendly environment and maintaining solid product knowledge.
- Monitor the business flow of the sales team, and review sales operations.
- Ensuring compliance with all policies and procedures through store management. Managing workflow in conformity with ISO 9001:2008.
- Effective usage of management systems and tools.
- Managing YTD - MTD KPI reports analysis.
- Addressing challenges, issues and opportunities to the COO.

Deputy Branch Manager at Tahan Home Center
  • Lebanon - Beirut
  • October 2007 to March 2010

- Heading a team of 30 people including 3 section managers, 3 section supervisors and 24 employees with a 10 million dollars quota.
- Follow the budget in sales, margin, shrinkage, fees, rebates, and cash flow.
- Negotiate all internal rebates (promo area, top shelving, rentals…).
- Ensure synergy throughout store sections with the commercial department.
- Update on pricing request, as well as line-up review.
- Following up market displays as per suppliers guidelines.

Auditor at Abed Tahan & Sons
  • Lebanon - Beirut
  • May 2005 to October 2007
Accountant at AlBayan Company Contracting Accuracy & Commerce
  • Lebanon - Beirut
  • January 2003 to April 2005

Education

Bachelor's degree, Audit & Accounting
  • at I.P.N.E.T Lebanese Institute of Technical & Professional Education
  • September 2004
Diploma, Accounting Expert
  • at Institute of Business
  • August 2002
High school or equivalent, Commercial Science
  • at Institute Of Business
  • August 1999

Specialties & Skills

Analytic Thinking
Research Management
Communication Skills
Customer Relations
Leadership
ACCOUNTANT
ACCOUNTING
GREETING
OF SALES
SALES FORCE
SALES TEAM
THE SALES
WORKFLOW
Leadership and team building

Languages

Arabic
Expert
English
Intermediate
French
Intermediate

Training and Certifications

Selling Techniques (Certificate)
Date Attended:
June 2013
Valid Until:
June 2013

Hobbies

  • Literacy in Information Technology.