مجموع سنوات الخبرة: 12 سنوات, 9 أشهر
يناير 2017
إلى سبتمبر 2021
Regional Sales Manager
في Plan B Solutions - Elite Club
البلد :
الإمارات العربية المتحدة - دبي
• Launched Business Operations in UAE, Oman, Lebanon and Erbil
• Trained Program Managers to manage their offices and teams in different countries
• Monitored live sales meetings on weekly basis for UAE, Oman and Lebanon to ensure productivity by Team leaders, Program managers and Senior Program managers
• Monitored the overall performance of sales to ensure seamless operations through quick processing of transactions
• Utilized CRM tools in managing business transactions with various clients
• Handled escalated customer complaints
• Carried out assessments to identify and eliminate efficiency limiting and time-consuming factors
• Conducted research on appropriate strategies for increasing sales and customer base
• Prepared and present periodic sales reports to company management to provide information useful in taking key business decisions
• Developed and implement solutions effective for improving sales efficiency and performance
• Developed the sales team through motivation, counseling, and product knowledge education
• Designed and implemented a strategic business plan that expands the company’s customer base and ensure its strong presence
• Recruited, set objectives, coached, and monitored performance of Program Managers, and senior team leaders
• Identified emerging markets and market shifts while being fully aware of new products and competition status
• Trained Program Managers to manage their offices and teams in different countries
• Monitored live sales meetings on weekly basis for UAE, Oman and Lebanon to ensure productivity by Team leaders, Program managers and Senior Program managers
• Monitored the overall performance of sales to ensure seamless operations through quick processing of transactions
• Utilized CRM tools in managing business transactions with various clients
• Handled escalated customer complaints
• Carried out assessments to identify and eliminate efficiency limiting and time-consuming factors
• Conducted research on appropriate strategies for increasing sales and customer base
• Prepared and present periodic sales reports to company management to provide information useful in taking key business decisions
• Developed and implement solutions effective for improving sales efficiency and performance
• Developed the sales team through motivation, counseling, and product knowledge education
• Designed and implemented a strategic business plan that expands the company’s customer base and ensure its strong presence
• Recruited, set objectives, coached, and monitored performance of Program Managers, and senior team leaders
• Identified emerging markets and market shifts while being fully aware of new products and competition status
يناير 2015
إلى يناير 2017
Program Manager
في Plan B Solutions - Elite Club
البلد :
الإمارات العربية المتحدة - دبي
• Created an inspiring team environment with an open communication culture
• Suggested and organized team building activities
• Ensured compliance with established company and regulatory guidelines and procedures to provide high quality service and outstanding customer care
• Managed the staffing through the appropriate hiring, and disciplinary actions in collaboration with HR and Sales Operation Manager
• Ensured a strong and robust communications process between all program managers and staff
• Managed the payroll and oversee expenses and accounts payable for the assigned area, practicing cost containment strategies as appropriate
• Suggested and organized team building activities
• Ensured compliance with established company and regulatory guidelines and procedures to provide high quality service and outstanding customer care
• Managed the staffing through the appropriate hiring, and disciplinary actions in collaboration with HR and Sales Operation Manager
• Ensured a strong and robust communications process between all program managers and staff
• Managed the payroll and oversee expenses and accounts payable for the assigned area, practicing cost containment strategies as appropriate
يناير 2014
إلى يناير 2015
Senior Sales Representative
في Plan B Solutions - Elite Club
البلد :
الإمارات العربية المتحدة - دبي
• Maintained working relationships with existing clients to ensure exceptional service and identification of potential new sales opportunities • Identified appropriate prospects, set appointments, made effective qualifying sales calls, and managed sales cycle to close new business in all service categories offered
• Possessed in-depth product knowledge and be able to conduct demos and relay objection handling • Met weekly, monthly, and annual sales quotas through the successful implementation of sales and marketing strategies and tactics
• Developed and implemented territory action plan through comprehensive data analysis, and adjust sales techniques based on interactions and results in the field
• Possessed in-depth product knowledge and be able to conduct demos and relay objection handling • Met weekly, monthly, and annual sales quotas through the successful implementation of sales and marketing strategies and tactics
• Developed and implemented territory action plan through comprehensive data analysis, and adjust sales techniques based on interactions and results in the field
يناير 2011
إلى يناير 2014
Trade Marketing Representative
في Malia Group, CO. SARRAF, Malitab
البلد :
لبنان - بيروت
• Developed various programs to increase the brands’ visibility and availability in the market
• Followed Planograms for FMCG Products on shelves
• Handled “Keserwan” Region with more than 500 groceries and 40 key accounts such as Carrefour and Coop
• Created a Good professional relationship with outlets owners and Managers
• Implemented marketing strategies
• Monitored marketing and sales activities to ensure our Market Share Growth in the region
• Prepared various promotional activities
• Supported Head of Trade and Marketing executive in the overall trade objectives for communications, events, sales collateral, data and research
• Analyzed marketing Strategies and ensured facilitation of consumer awareness of products
• Listed various FMCG brands for Malia Group:
- Symi Men Deodorant
- Koleston - Wella - Fixnet
- British American Tobacco Products: Dunhill, Lucky Strike, Rothman, Viceroy, Kent
• Followed Planograms for FMCG Products on shelves
• Handled “Keserwan” Region with more than 500 groceries and 40 key accounts such as Carrefour and Coop
• Created a Good professional relationship with outlets owners and Managers
• Implemented marketing strategies
• Monitored marketing and sales activities to ensure our Market Share Growth in the region
• Prepared various promotional activities
• Supported Head of Trade and Marketing executive in the overall trade objectives for communications, events, sales collateral, data and research
• Analyzed marketing Strategies and ensured facilitation of consumer awareness of products
• Listed various FMCG brands for Malia Group:
- Symi Men Deodorant
- Koleston - Wella - Fixnet
- British American Tobacco Products: Dunhill, Lucky Strike, Rothman, Viceroy, Kent
يناير 2009
إلى يناير 2011
Senior Sales Representative
في ALTEC Safety & Security - Dubai, UAE
البلد :
الإمارات العربية المتحدة - دبي
• Analyzed the market’s potential and determined the value of existing and prospective customers to the organization
• Managed DEWA Projects for Fire Fighting Systems as Subcontractors
• Signed a maintenance contract with Abu Dhabi Mall
• Issued telephone calls and in-person visits and presentations to existing and prospective customers
• Briefed the technicians on site installations
• Inventory counting
• Analyzed reports sent by Engineers to Plan next day Goals and Tasks
• Reported to Finance department all expenses and hidden costs for each project
• Quality control in coordination with the research department
• Supervised projects’ execution based on Dubai Protective system’s Terms and Conditions
• Tested New Systems installed with approval from Authorities
• Managed DEWA Projects for Fire Fighting Systems as Subcontractors
• Signed a maintenance contract with Abu Dhabi Mall
• Issued telephone calls and in-person visits and presentations to existing and prospective customers
• Briefed the technicians on site installations
• Inventory counting
• Analyzed reports sent by Engineers to Plan next day Goals and Tasks
• Reported to Finance department all expenses and hidden costs for each project
• Quality control in coordination with the research department
• Supervised projects’ execution based on Dubai Protective system’s Terms and Conditions
• Tested New Systems installed with approval from Authorities
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