Senior Supervisor
Abdullah Abdulghani & Bros. – Toyota Showroom
Total years of experience :17 years, 4 Months
Leads Management and Conversion Ratio.
• Setting key performance indicator (KPI) for sales team.
• Organizing workflow and ensuring employees understand their duties and
delegated tasks
• Monitoring employees productivity and providing constructive feedback
• Managing and forecasting stock order.
• Preparing case studies and questions related to training materials.
• Preparing exams for sales team about vehicles specifications and obtaining the
results
• Preparing the Sales Report and Sales plan and order forecast and submit to Sales
Manager
• Ensuring that the sale team is achieving the set target for CSI
• Providing a healthy working environment and the right showroom appearance and
ambiance
• Monitoring the sales process and sales operation according to the guidelines
• Enhance teamwork spirit in the showroom
• Handling customers objections and problem solving
• Checking showroom deals and all Tasks related to C4C
• Preparing training materials related to sales process
• Doing virtual Training to sales team through Microsoft Team and sessions in
Training room.
• Providing Annual Action Plan for city center showroom to management
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• Providing agenda for events and activities for city center showroom
• Tracking annual sales target in city center showroom
• Monitoring showroom delivery in city center.
• Responsible for daily and weekly sales meeting
• Arranging vehicles display in city center
Lead management, leadership skills, training skills, KPI, conversion ration, CSI, sales plan, budgeting, Market analysis, sales process.
Organizing workflow and ensuring employees understand their duties and
delegated tasks
• Monitoring employees productivity and providing constructive feedback
• Preparing case studies and questions related to training materials.
• Preparing exams for sales team about vehicles specifications and obtaining the
results
• Preparing the Sales Report and Sales plan and order forecast and submit to Sales
Manager
• Ensuring that the sale team is achieving the set target for CSI
• Providing a healthy working environment and the right showroom appearance and
ambiance
• Monitoring the sales process and sales operation according to the guidelines
• Enhance teamwork spirit in the showroom
• Handling customers objections and problem solving
• Checking showroom deals and all Tasks related to C4C
• Preparing training materials related to sales process
• Doing virtual Training to sales team through Microsoft Team and sessions in
Training room.
• Providing Annual Action Plan for city center showroom to management
• Providing agenda for events and activities for city center showroom
• Tracking annual sales target in city center showroom
• Monitoring showroom delivery in city center.
• Responsible for daily and weekly sales meeting
• Arranging vehicles display in city center
Lunching Upcoming New Vehicles.
• Implementing Sales Process Guidelines.
• Monitors daily sales activity reports and interprets monthly sales reports.
• Manages and monitors quotations, invoices and discounts.
• Reservation vehicles guidelines
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• Conducts regular training for the Sales team to develop personal Skills and take
standards to higher level.
Analyzing and estimating customer needs and requirements
• Reservation vehicles guidelines
• Arranging Vehicles Delivery
• Offering Financial Schemes
• Building Customer-Company Relationship.
Outdoor
management
in
marketing research project. BMW project