W Roshan Dias

Technical lead for the Virtualization and NetApp storage solutions. Providing pre sales and post sales support for IBM Server hardware, IBM and NetApp Storage and Virtualization products. Designing Hardware Solution as per the customer requirements, Implementing Hardware/Software Solutions and ongoing technical support. Designing and implementing Backup and Disaster recovery solutions. Designing and implementing Virtualization solutions with VMware, XEN and Microsoft virtualization technologies. Designing and Implementing SAN solutions with IBM/NetApp Storage hardware and software.

Managing Solution design and delivery and IT Project Implementation Management. Providing pre sales and post sales support for IBM Server hardware, IBM and NetApp Storage and Virtualization products.

• Managing the Technical department consists of Systems Administrators /Technical Support Executives and Cable Technicians.
• Managing all IDC (Internet Data Center) activities and make recommendations for new improvements.
• Monitoring and Maintaining ISP distribution network (Copper/Fiber Optics/Wireless)
• Identifying clients requirements, designing appropriate cost effective solution, preparing technical proposal and project plan
• Liaising with suppliers, vendors and partners
• Planning, implementation and maintaining clients projects such as,
o LAN installation (Wired and Wireless)
o Establishing WAN connectivity (Wireless, xDSL, Fiber Optics, Free Space Optics )
o VPN, Security & Antivirus Solutions
o Bandwidth management and WAN optimization solutions
o Mobile Data Services using GPRS/EDGE networks
o SMS Content, SMS Banking & SMS Remote data collection solutions

• Providing 24/7 Technical support and maintaining Service Levels
• Training technical team and maintaining good spirit of team work
• Assisting Chief Operating Officer on day to day operational activities and performing his duties in his absence.