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تم إلغاء حظر المستخدم بنجاح
وائل صبحي, Digital Transformation Director

وائل صبحي

Digital Transformation Director·Tamer Arabia

المملكة العربية السعودية

بكالوريوس, Administrative sciences

الخبرة العملية

مجموع سنوات الخبرة: 16 سنوات, 3 أشهر

Digital Transformation Director

أكتوبر 2024 - حتى الآن

Tamer Arabia

جدة، المملكة العربية السعودية

أكتوبر 2024 - حتى الآن

▪ Lead the development and execution of the organization’s digital transformation strategy, ensuring it aligns with the
company's overall business objectives and long-term vision.
▪ Integrate new digital technologies (AI, cloud, RPA) into business processes.
▪ Optimize business operations by identifying areas for digital enhancement and automation.
▪ Oversee the organizational change management process, ensuring smooth adoption of new digital technologies and
processes by employees at all levels.
▪ Implement data-driven decision-making through analytics and data tools.
▪ Facilitate collaboration across various departments (IT, Marketing, HR, Supply Chain, Finance) to ensure successful
implementation of digital initiatives and integration of digital technologies across functions.
▪ Manage budgets, resources, and timelines for digital transformation projects, ensuring efficient use of capital and
achieving maximum return on investment (ROI).
▪ Monitor performance and report results, tracking the success of transformation efforts.
▪ Foster a culture of continuous learning and digital literacy within the organization, empowering employees with the
tools and skills necessary for success in a digital-first environment.
▪ Regularly update the CEO and Board on the progress of digital transformation projects, using data-driven metrics to
demonstrate impact. Highlight key performance indicators (KPIs), ROI, and milestones achieved.
▪ Lead the migration from Oracle EBS to Oracle Fusion, managing strategy, execution, resources, and risk. Ensure
smooth adoption, integration, and alignment with business objectives.
▪ Develop clear, ongoing communication strategies with both internal and external stakeholders to keep everyone
informed of the digital transformation journey, its benefits, and challenges.
▪ Regularly assess the organization’s digital maturity and readiness for new technologies, adjusting strategies to
improve digital capabilities and capabilities in line with industry benchmarks.

مجال الشركة:
التوزيع والخدمات اللوجستية وسلسلة التوريد
الدور الوظيفي:
تكنولوجيا المعلومات

Sr. Manager, Applications Services

مارس 2023 - سبتمبر 2024

Cruise Saudi

جدة، المملكة العربية السعودية

مارس 2023 - سبتمبر 2024

▪ Leading a team of on and offshore engineering resources working to deliver multiple concurrent projects.
▪ Collaborate cross-functionally within IT team, as well as with necessary internal and external business partners.
▪ Working with leadership to recommend scheduling, prioritization, and resource allocation to deliver best-in-class technical solutions.
▪ Implement enterprise application projects, directing requirements definition, development, validation, and ongoing maintenance activities.
▪ Acting as a solution architect for projects by defining the technical pattern and providing team members with guidance on how to implement solutions.
▪ Planning, developing, supervising, and implementing IT projects utilizing the established project management tools and techniques.
▪ Prepare, revise, finalize and submit the annual budget forecast for the Applications Services Department and related Technologies.
▪ Assesses institutional needs and provides analysis of computer information systems, processes, and support.
▪ Provides guidance, leadership and mentoring to a team of Application Services professionals.
▪ Supports and develops the technical expertise needed to meet long-term business needs.
▪ Develop and lead Process Improvement initiatives to identify areas where Application Services can assist in problem solving or recommend solutions.
▪ Communicates cross-divisionally and coordinates with user and technical groups regarding applications, developing application solutions, determining system requirements and modifications of systems.
▪ Plans project materials, labor, timelines, and objectives.
▪ Coordinates and tracks customer service requests.
▪ Establishes, monitors, and ensures compliance with system standards and applicable regulations.
▪ Develops procedures, structures, and contracts for support, maintenance, and security of systems.
▪ Explores innovations and trends in technology for institutional applicability.

مجال الشركة:
1391
الدور الوظيفي:
تكنولوجيا المعلومات

Corporate Applications Service Manager

نوفمبر 2020 - فبراير 2023

Panda Retail Company - Saudi Arabia

جدة، المملكة العربية السعودية

نوفمبر 2020 - فبراير 2023

▪ Analyzing business processes, identify documentation, simplification, automation and improvements opportunities in operations and recommend the implementation of new systems and processes in agreement with the business partners.
▪ Managing systems and applications life cycle and ensure the strict conformance to change management process in order to avoid any business disruption.
▪ Leading the selection, acquisition/development and implementation of best in class application solutions (such as Enterprise Resource Planning systems), by working with business and stakeholders to gather requirements and fulfil business needs.
▪ Reviewing cost estimates for personnel requirements, new software tools or applications, and external consulting.
▪ Managing and developing the department Standard Operating Procedures (SOPs), policies, procedures, processes, structure, and SLAs to ensure the effectiveness and standardization of the department operations.
▪ Managing direct reports and assigning support tasks and project activities and ensuring that team members have the required direction, resources, and training to successfully complete assigned tasks.
▪ Managing the department performance and developing departmental KPI.

مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
تكنولوجيا المعلومات

Head of Business Intelligence

سبتمبر 2020 - أكتوبر 2020

Saudi Air Navigation Services

جدة، المملكة العربية السعودية

سبتمبر 2020 - أكتوبر 2020

▪ Analyzing business processes, company structures and information flows to make better use of a company’s resources.
▪ Working closely with other team managers to deliver single framework solutions to a company’s Business Intelligence needs.
▪ Managing the day-to-day activities of the BI team.
▪ Implementing Data Warehouse, ETL and proper integration solutions for Air Traffic Control Automation System (INDRA) and Aviation Revenue and Billing System (FlightYield).

مجال الشركة:
خدمات دعم الطيران
الدور الوظيفي:
تكنولوجيا المعلومات

Software Development Manager

ديسمبر 2018 - أغسطس 2020

Panda Retail Company - Saudi Arabia

جدة، المملكة العربية السعودية

ديسمبر 2018 - أغسطس 2020

▪ Designing and Implementing Business Solutions, Software, Applications and Workflows.
▪ Building Integration with Different Application and Platforms by using API, WebService, FTP and DB Procedures.
▪ Building Business Data Warehouse and Reports Development using Oracle BI Publisher and MS Power BI.
▪ Managing Business Expectations and Ensuring Deliver the Highest Quality of Services and Solutions.
▪ Team Leading and Performance Monitoring.
▪ Managing Project Lifecycle and Change Management for Solution Deliverables.
▪ Create, Track and Update Activities Against the Detailed Project Plans.
▪ Working Closely with Users and Stakeholders to Ensure the Project Meets Business Needs.
▪ Managing Key User Training, User Acceptance Test, System Integration Testing and Performance Test.
▪ Building Strong, Positive Business Relationships and Serving as Expert Solution Provider and Resource to Team Members in Identifying and Resolving Business Issues.

مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
تكنولوجيا المعلومات

IT Project Manager - Store Applications

أغسطس 2015 - ديسمبر 2018

Panda Retail Company - Saudi Arabia

جدة، المملكة العربية السعودية

أغسطس 2015 - ديسمبر 2018

- Responsible for Projects Planning and cost estimation.
- Preparing Project Initiation documentation.
- Managing business expectations and ensuring deliver the highest quality of service.
- Monitoring staff & team performance.
- Managing project scope and change control and escalating issues where necessary.
- Create, track and update activities against the detailed project plans.
- Working closely with users to ensure the project meets business needs.
- Managing Key User Training, User Acceptance Test, System Integration Testing and Performance Test.

مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
تكنولوجيا المعلومات

IT Senior Systems Analyst - Store Applications

أغسطس 2013 - أغسطس 2015

Panda Retail Company - Saudi Arabia

جدة، المملكة العربية السعودية

أغسطس 2013 - أغسطس 2015

▪ Managing the Development Tasks and Maintaining Information Software and Systems.
▪ Preparing Cost Studies for System Changes.
▪ Reengineering and Enhancing the Business Process.
▪ Designing, Programming, Implementing and Analyzing New/Existing System Functions and Procedures.
▪ General Maintenance, Troubleshooting, Enhancement of Various Systems.
▪ Creating a High-level Technical Design by Analyzing Business Requirements, Functional Requirements and Systems
Architecture, and Working with Consultants During ERP Oracle Implementation.
▪ Conducting Training for End Users in the Use of Various Software Applications.
▪ Working with IT Point of Sale Team on the Innovation, Integration and Promotion Projects \[Toshiba 4690 SA\].

مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
تكنولوجيا المعلومات

IT Supervisor - Sales and Logistics Applications

أغسطس 2012 - أغسطس 2013

Savola Foods

جدة، المملكة العربية السعودية

أغسطس 2012 - أغسطس 2013

▪ Support & Analysis Systems and Applications for any Technical Issues.
▪ Monitoring and Maintaining Sales and Logistics Application, Upgrade and Implement New Features.
▪ Managing Handhelds and Mobility Assets by Using SOTI MobiControl Software.
▪ Writing SQL Queries and Database Managing for Microsoft SQL Server.
▪ “SalesBuzz'' Application End to End Support and Communicate with Vendor for Issues Where Necessary.
▪ Extract and Generate Business Reports from SAP Business Object Reports & Crystal Reports.
▪ Defined Notifications \[Server Login Alerts, Website Down Alerts...\].
▪ Providing End of Month Reports for System/Application Issues.

مجال الشركة:
التصنيع
الدور الوظيفي:
تكنولوجيا المعلومات

IT Help Desk Supervisor

فبراير 2011 - أغسطس 2012

Savola Foods

جدة، المملكة العربية السعودية

فبراير 2011 - أغسطس 2012

- Managing Company & Distributors LANs, WANs, network segments and Internet.
- Maintain systems efficiency.
- Troubleshoot problems reported by users.
- Provide recommendations for future upgrades.
- Evaluate and improve system's performance.
- Assigning routing protocols and routing table configuration.
- Maintaining servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smartphones, software deployment, security updates and patches.

مجال الشركة:
التصنيع
الدور الوظيفي:
تكنولوجيا المعلومات

Bank Sales and Service

ديسمبر 2010 - فبراير 2011

Riyadh Bank

جدة، المملكة العربية السعودية

ديسمبر 2010 - فبراير 2011

مجال الشركة:
البنوك
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

Network Administrator

أغسطس 2009 - ديسمبر 2009

Port Project Management and Development Co. Ltd

جدة، المملكة العربية السعودية

أغسطس 2009 - ديسمبر 2009

- Configuring Cisco routers and switches for local area network.
- Supporting domain & exchange servers.
- Monitoring and maintenance servers and network devices.
- Setup and supporting Microsoft Windows Server and Microsoft Operating Systems.
- Maintain the Network Infrastructure .
- Supporting end users 24/7.

مجال الشركة:
تخطيط المشاريع والبناء
الدور الوظيفي:
تكنولوجيا المعلومات

Information Technology Trainee

فبراير 2009 - مايو 2009

banque saudi fransi (bsf)

جدة، المملكة العربية السعودية

فبراير 2009 - مايو 2009

مجال الشركة:
البنوك
الدور الوظيفي:
تكنولوجيا المعلومات

التعليم

King Abdulaziz University

أبريل 2015

أبريل 2015

بكالوريوس، Administrative sciences

المملكة العربية السعودية

College Of Communications and Electronics

يوليو 2009

يوليو 2009

دبلوم، Computer Technology - Networking

المملكة العربية السعودية

Skills

System Automation
Expert
System Automation
Expert
Leadership
Expert
Leadership
Expert
IT Transformation
Expert
IT Transformation
Expert
SAP ERP
Expert
SAP ERP
Expert
Oracle ERP
Expert
Oracle ERP
Expert
ANALYSING & INVESTIGATING
Expert
ANALYSING & INVESTIGATING
Expert
INITIATIVE/SELF MOTIVATION
Expert
INITIATIVE/SELF MOTIVATION
Expert
VERBAL COMMUNICATION
Expert
VERBAL COMMUNICATION
Expert
TEAMWORK
Expert
TEAMWORK
Expert
DRIVE
Expert
DRIVE
Expert
PLANNING & ORGANISING
Expert
PLANNING & ORGANISING
Expert
IT Management
Expert
IT Management
Expert
Integrations
Expert
Integrations
Expert
Business Intelligence
Expert
Business Intelligence
Expert
Software Development
Expert
Software Development
Expert
Software Implementation
Expert
Software Implementation
Expert

اللغات

العربية

متمرّس

الانجليزية

متوسط

التدريب و الشهادات

الشهادات
ISO 9001:2008 / 19011 Internal Auditor
Apr 2015 - Jun 2018

التدريب
Practical Project Management
LEORON
Apr 2016
Fundamentals of Project Management
LEORON’
Oct 2015
Manager Development Program
Panda
Dec 2014
Oracle Database : Program With PL/SQL
Egabi Solutions
Feb 2014
ITIL® Foundation
NEW HORIZON
Feb 2014
Dealing with Others
LOGIC
May 2013
Writing Queries Using Microsoft SQL Server 2008 Transact-SQL
NEW HORIZONS COMPUTER LEARNING CENTER
Oct 2012
Windows Server 2008 Network Infrastructure and App’s Platform
NEW HORIZONS COMPUTER LEARNING CENTER
Oct 2011
Time Management
LOGIC
May 2011
CCNA Exploration : LAN Switching and Wireless
College of Telecom and Electronic
Apr 2008
CCNA Exploration : Accessing the WAN
College of Telecom and Electronic
Dec 2008
Qualification Certificate A+
College of Telecom and Electronic
Apr 2007
Problem solving & Decision Making
LOGIC
Mar 2012
English Language Program
NEW HORIZON
Jul 2010
Communication Skills
NEW HORIZON
Aug 2010
CCNA 1 : Networking Basics
College of Telecom and Electronic
Mar 2007
CCNA 2 : Router and Routing Basics
College of Telecom and Electronic
Dec 2007

التوصيات

Khalid Shekh

مايو 2013

مايو 2013

System administratorColleague

حط في بطنك بطيخ صيفي I always believe that machine can never replace humane translator ,I just keep smiling when I see someone use Google translator and copy and paste in business communication ,translation is an art where knowledge ,culture ,context and background always matter some time the same statement will have different meaning depended on the speaker tone and his (her)body language. When it comes to Wael work I always remember the Egyptian phrase “حط في بطنك بطيخ صيفي” which will give a totally different meaning if translated it to exact meaning (Google translator), I will try to give an interpretation to the above statement related to Wael It means: • You just forgot the matter, if you rely on Wael consider it done. • No need to worry it is in the safe hand. • Trust Wael on the issue and consider it resolved. • Nothing is impossible for Wael. • …….. I worked with Wael for several project he never stop amazing me for his high caliber, pleasant attitude and sprit to fight and get thing done no matter what is task or the project he is working with I used say if it is in the hand of Wael حط في بطنك بطيخ صيفي

Amjad Khan

يوليو 2014

يوليو 2014

IT Project ManagementManager

Wael is a dedicated, ambitious, result driven leader and thoughtful individual. If you ever need someone to deliver under pressure, no slip-ups, just results, Wael is your man! He is great in dealing with difficult situations and a fantastic problem solver.

الهوايات والاهتمامات

Digital Transformation
Software Development
Automation
Camping
Building Computers and Robots