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ماجد الدغيمان , Sales & Exhibition Representative | Store Operations Coordinator

ماجد الدغيمان

Sales & Exhibition Representative | Store Operations Coordinator·Maknoon Association

Saudi Arabia

Diploma, Business And Management

Work experience

Total years of experience: 3 years, 5 months

Sales & Exhibition Representative | Store Operations Coordinator

February 2026 - Present

Maknoon Association

Riyadh, Saudi Arabia

February 2026 - Present

• Represented the organization in exhibitions and events, increasing engagement and
sales opportunities.
• Managed store setup, product display, and customer experience.
• Delivered persuasive sales presentations and handled customer inquiries.
• Monitored performance and prepared analytical reports.
Company industry:
Management Consulting

Administrative Manager / Operations & Systems Supervisor

January 2026 - February 2026

Ikhaa Educational Complex

Riyadh, Saudi Arabia

January 2026 - February 2026

• Managed daily operations and ensured efficient workflow.
• Prepared reports and analyzed operational performance.
• Coordinated between teams to enhance productivity.
• Resolved operational issues effectively and promptly.
Company industry:
Training & Education Center

Sales & Customer Service Specialist

March 2024 - February 2026

Rasn Al-Ilm Trading Est.

Riyadh, Saudi Arabia

March 2024 - February 2026

• Achieved direct sales and delivered excellent in-store customer service.
• Enhanced customer experience and satisfaction levels.
• Managed orders, invoices, and sales processes.
• Handled complaints and converted them into improvement opportunities.
Company industry:
Graphic Design
Job role:
Customer Service and Call Center

Administrative Officer / Operations Supervisor

August 2025 - October 2025

Maknoon Association (Hissa bint Sulaiman Al-Radhi Center)

Riyadh, Saudi Arabia

August 2025 - October 2025

• Supervised daily operations and ensured operational discipline.
• Managed schedules, data, and internal systems.
• Monitored performance and resolved operational challenges.
• Coordinated across teams to achieve operational goals.
Company industry:
Training & Education Center
Job role:
Logistics and Transportation

Sales Associate / Cashier

January 2023 - February 2024

School Canteen

Riyadh, Saudi Arabia

January 2023 - February 2024

• Processed daily sales transactions accurately.
• Organized and displayed products effectively.
• Provided direct customer service in a fast-paced environment.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Sales

Education

Alison Academy

January 2026

January 2026

Diploma, Business And Management

Ireland

European Open University

December 2025

December 2025

Diploma, Software Engineering

Germany

Skills

MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OUTLOOK
Intermediate
MICROSOFT OUTLOOK
Intermediate
MICROSOFT WORD
Intermediate
MICROSOFT WORD
Intermediate
PRESENTATION SOFTWARE
Intermediate
PRESENTATION SOFTWARE
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate
BUSINESS ADMINISTRATION
Intermediate
BUSINESS ADMINISTRATION
Intermediate
BUSINESS OPERATIONS
Intermediate
BUSINESS OPERATIONS
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
IT INFRASTRUCTURE
Intermediate
IT INFRASTRUCTURE
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MICROSOFT TEAMS
Intermediate
MICROSOFT TEAMS
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
RETAIL SALES
Intermediate
RETAIL SALES
Intermediate
SALES
Intermediate
SALES
Intermediate
Adobe Photoshop
Intermediate
Adobe Photoshop
Intermediate
التصميم الجرافيكي لحسابك الخاص
Intermediate
التصميم الجرافيكي لحسابك الخاص
Intermediate
Canvas
Expert
Canvas
Expert
Illustrators
Beginner
Illustrators
Beginner
Adobe Acrobat
Intermediate
Adobe Acrobat
Intermediate

Training and Certifications

Certifications
Customer Service Professional Certification
Sales Performance Management Certification
ICDL Base Certification (International Computer Driving License)
Certified International Supply Chain Professional (CISCP)
Certified International Supply Chain Manager (CISCM)
أمن المعلومات
صناعة القادة
مهارات القيادة
برنامج معالجة النصوص Word ا
كتابة التقارير اإلعالمية
خدمة العمالء والعالمة التجارية
تع ّ رف على أساسيات الحاسب اآللي
برنامج العروض التقديمية
برنامج قياس جودة خدمة العمالء
تسويق الخدمات
مهارات خدمة العمالء
مفاتيح التفاوض الف ّ عال
شهادة تخصص
الرخصة الدولية لقيادة الحاسب ) BASE
CISCP IPSCMI
CISCM شهادة مدير سلسلة التوريد الدولية
ICDL