Barman
Goodfellas Pizza & Pub
Total years of experience :7 years, 8 Months
• Bartending: Mix and serve beverages according to established recipes and customer preferences.
• Customer Engagement: Interact with patrons in a friendly and professional manner, ensuring a positive experience.
• Inventory Management: Monitor and restock bar supplies to maintain adequate inventory levels.
• Cash Handling: Process payments accurately and efficiently, handling cash and credit card transactions.
• Cleanliness and Organization: Maintain cleanliness and orderliness of the bar area, including wiping down surfaces and washing glassware.
• Menu Knowledge: Familiarize oneself with the menu offerings and be able to provide recommendations to customers.
• Team Collaboration: Work collaboratively with kitchen staff and other bartenders to ensure smooth operations.
• Responsible Service: Adhere to legal drinking age requirements and alcohol serving regulations to promote responsible consumption.
• Front of House Service: Greet and seat guests, take orders, and provide attentive service throughout their dining experience.
• Menu Familiarity: Demonstrate knowledge of menu items, including ingredients and preparation methods, to assist customers with selections.
• Order Accuracy: Input orders accurately into the POS system and communicate special requests to the kitchen staff.
• Table Maintenance: Ensure tables are clean and set up properly for incoming guests, and clear dishes promptly after diners finish their meals.
• Payment Processing: Process payments accurately and efficiently, including cash, credit cards, and electronic transactions.
• Customer Satisfaction: Address any concerns or special requests from guests promptly and courteously to ensure a positive experience.
• Upselling: Promote additional menu items or specials to enhance the guest's dining experience and increase revenue.
• Team Support: Assist colleagues during busy periods and collaborate with kitchen staff to ensure timely food delivery and guest satisfaction.
• Bookkeeping: Record and maintain accurate financial transactions using accounting software.
• Budget Assistance: Aid in the preparation, monitoring, and analysis of budgets.
• Financial Analysis: Assist in analyzing financial data and generating reports for
decision-making purposes.
• Invoicing and Billing: Handle invoicing procedures and assist with billing processes.
• Expense Tracking: Monitor and track expenses, ensuring adherence to budgetary
guidelines.
• Support Audits: Assist during internal and external audits by providing necessary
documentation and data.
• Documentation and Filing: Organize and maintain financial records, ensuring proper
filing and documentation.
• Compliance: Stay updated with financial regulations and ensure adherence to relevant
laws and policies.
• Customer Assistance: Address customer inquiries, resolve issues, and provide information about banking products and services.
• Transaction Processing: Conduct and oversee various banking transactions, including deposits, withdrawals, transfers, and check cashing.
• Administrative Support: Assist in administrative duties such as data entry, filing, and document management.
• Cash Management: Handle cash transactions and ensure accurate balancing of cash drawers.
• Compliance Adherence: Follow bank procedures and regulatory guidelines to ensure compliance and security.
• Support Branch Operations: Collaborate with team members to maintain a clean and organized branch environment.
• Promote Banking Products: Inform customers about new services or promotions to enhance their banking experience.
• Polling Station Setup: Assist in the setup and preparation of polling stations prior to election days.
• Voter Registration: Register eligible voters and verify their identity and eligibility according to electoral laws.
• Ballot Distribution: Distribute ballots to registered voters and ensure the secrecy and integrity of the voting process.
• Assistance to Voters: Provide guidance and assistance to voters who require help understanding the voting process or completing their ballots.
• Crowd Control: Maintain order and manage crowd flow within the polling station to ensure a smooth voting process.
• Ballot Counting: Participate in the counting of ballots at the end of the voting day, ensuring accuracy and transparency.
• Results Recording: Record and document voting results accurately, following established procedures.
Compliance Monitoring: Ensure compliance with electoral laws and regulations to uphold the integrity of the electoral process.
• Mystery Shopping Assignments: Conduct mystery shopping visits to assigned establishments according to provided guidelines.
• Evaluation Criteria Adherence: Follow predetermined evaluation criteria to assess various aspects of the customer experience, such as service quality, cleanliness, and product presentation.
• Data Collection: Collect detailed observations and feedback during mystery shopping visits using standardized forms or reporting tools.
• Discretion and Anonymity: Maintain anonymity and discretion while conducting mystery shopping visits to avoid influencing employee behavior.
• Report Compilation: Compile comprehensive reports summarizing findings and observations from mystery shopping visits, including actionable recommendations for improvement.
• Communication: Effectively communicate findings and recommendations to project managers or clients in a clear and concise manner.
• Timely Submission: Ensure timely submission of completed mystery shopping reports within designated deadlines.
• Quality Assurance: Participate in quality assurance processes to uphold the accuracy and reliability of mystery shopping evaluations.
I put this degree on hold due my financial constraints. I am in search of a job that will enable me to complete this degree.