Property Consultant / Head of Admin
25 Spaces Real Estate
Total years of experience :6 years, 7 Months
• Answer the inquiries of clients who would like to get more information about our available for lease and for sale properties
• Seek information from the client regarding their requirements for a property may it be for lease or for sale
• Offer possible options based on the information acquired
• Assist the client in viewing available properties
• Follow up on clients regarding the viewing
• Coordinate with the client’s company regarding the required documents for the lease (for corporate clients).
• Negotiate rents in behalf of the landlord and the tenant
• Prepare lease agreement for the new tenant (paying particular attention to the details of the client and the lease)
• Arrange maintenance and cleaning in preparation for the new tenant/owner
• Prepare the Property Inventory Form and hand over the property to the new tenant/owner
• Arrange and organize the files of the Tenant and the Landlord (For Lease) and Buyer & Seller (For Sale)
• Send a reminder email to the Tenant and Landlord regarding lease renewal
• Assist the Tenant in handing over back the apartment (For Move out)
• Take photos of the available unit, edit them through Adobe Photoshop, then post them in the online market through our affiliated website
• Prepare invoices for the payments due from the tenant and landlord
• Collect and follow up payments from the landlord and the tenant, then provide them with a payment receipt
• Prepare comprehensive monthly report regarding income versus expenses
• Arrange maintenance repair for each of the managed properties, and coordinate with the maintenance company to make sure appointment is followed
• Reply to the correspondences and inquiries of the tenant and landlord
• Inspect the property at the time the tenant moves out
• Deposit checks into the corresponding bank of the landlord (if he/she resides outside Doha)
• Communicate concerns of the tenant regarding the unit to the landlord
• Prepare the documents necessary for the sales process of properties
• Liaise with people responsible for the process of selling a property
• Keep and update records of company staff in a confidential manner
• Seek approval from insurance companies regarding medical/dental treatment of a patient either through email or phone
• Contact patients once treatment is approved by their respective insurance company
• Make weekly report of the insurance approvals
• Responsible in keeping and maintaining records of staff in a high level of confidentiality
• Prepare time sheets of my colleague.
• Responsible in preparing internal and out-going memos and dissemination.
• Assist in annual evaluation of the staff
• Maintain office coordination, maintaining coordination and link between the clinic/person and the rest of the office.
• Resolve administrative problems by coordinating preparation of reports, analyzing data and identifying solutions
• Provide information by answering questions and requests.
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal network, participating in professional societies.
• Organize and arrange patient files
• Conduct initial assessment of the patient
• Prepare the dental room for the client and the procedure
• Make sure that the instruments are sterilized before the procedure
• Assist the dentist with the procedure
• Implement policies and procedures recommending improvements where appropriate
• Follow departmental policies, procedures and quality improvement objectives.
• provide outstanding customer service by placing the interest of the customer first and aiming to exceed customer expectations
• Assist all visitors, employee in a professional and courteous manner
• Receive incoming calls from customers who have inquiries, disputes, or fraudulent activities on their credit card account
• Receive calls from merchants who are requesting for authorization code to make the transaction go thru or inquire if the customer is fraudulent
• Review accounts of credit card members for any suspicious transactions/ purchases
• Make outbound calls to verify transactions (purchases, cash advances) to card members
• Investigate credit card holders’ accounts for any possible fraud transactions
• Perform other tasks as necessary