مصطفى عبد المنعم, Senior Officer

مصطفى عبد المنعم

Senior Officer

unb

البلد
مصر
التعليم
بكالوريوس, Accounting
الخبرات
16 years, 2 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :16 years, 2 أشهر

Senior Officer في unb
  • مصر
  • أشغل هذه الوظيفة منذ يناير 2015

Preparing check list with all required legal documents & terms and conditions as per Credit approval
* Preparing and reviewing all legal documents before client signature as per recent commercial register
* Reviewing the legal documents after client's signature and fulfilling all credit approval terms and conditions
(OVD / MTL contracts, PNs, PGs, assignment contracts and mortgage) in order to issue the utilization permit
* Administrative control for CBG (Cooperate Banking Group).
* Perfection of documents, supports and securities.
* Accurate and correct marking of limits and interest rates on the systems
* Review all documentations to ensure proper documentation, Compliance with terms & conditions mentioned in
the approval terms, and feed the system with limit approved.

Officer
  • سبتمبر 2013 إلى يناير 2013

Cases fully secured 100% to be authorized as Collateral for the TD and CD, Overdraft issuing limit not to
exceed 90% as per pledge deposit, Creation for the account, link the OD with the collateral, Release Credit
corporate and retail, fed the interest rate and post it to the accounts.
* Issuing limits for LG fully cash covered or semi cash against pledge of TD or CD.
* Issuing limits for LC semi cash covered against blocking TD or CD.
* Settlement and Postponement of installment for retail loan in case of any,
* Transfer loan to Bad and Doubtful accounts.
* Monitoring the sending process for the chequs for retail loan to operation in case of monthly settlement along
with the booked cases to documentation division to be kept in their custody.

Senior Teller في Corporate Banking
  • يناير 2011 إلى سبتمبر 2011

Audit branch records and accounts to ensure compliance with established bank policies and procedures and
regulations.
* Monitoring all suspense accounts.
* Checking of all Branch Staff activity before running End of Day Procedure.
* Monitoring of cash deposits & withdrawal transactions and all cash transactions .
* Dual Custodian of ATM, Cash & Security Instruments.
* Co-ordinate with

Officer - Operation في Union National Bank. Islamic Banking Group
  • الإمارات العربية المتحدة
  • سبتمبر 2008 إلى ديسمبر 2010

Performing all financial transactions at cash area and ATM maintenance timely and accurately.
* Following Bank's process and policies set with alert attitude on possible fraud.
* Paying good effort in cross selling bank's products and ATM delivery channel to branch customers.
* Reach positive contribution for achieving branch financial and non-financial targets.
* Providing out going Remittance, internal transfers, issuing of payment orders
* Heading up and managing a customer service team in the business unit.
* Monitoring all assets products (i.e. Car Murabaha, Goods Murabaha, Conversion Loan from Conventional to
Islamic, Travel Finance, Education Finance, and Home Finance)
* Providing constructive & constant feedback on improvement of products, services, and processes, to reduce
cycle time of costs & enhance customer satisfaction.

Customer Service Representative في Dubai Islamic Bank
  • الإمارات العربية المتحدة
  • ديسمبر 2006 إلى أغسطس 2008

Responsible for retaining a group of accounts through continuous trials of shaping and anticipating future needs of
these accounts in the field of my service (payroll operations). Marketing for banking services, Following Customers
needs, adapting customer suggestions, opening accounts, applying for Credit Cards and Checkbooks along with bank
policy and procedures.
Ensure adherence to the Co. policy/procedure and monitoring relative deviation to achieve business risk free portfolio
and to ensure an acceptable audit rating. Handle customer requirements and facilitate any complications arising.
Marketing of the various Co. products available to the customers. Achieving sales targets set by the top management.

Support staff في Arab Bank, plc
  • البحرين
  • أكتوبر 2005 إلى نوفمبر 2006

Responsible for reaching and maintaining both company and product positioning in the target. Handling all customers
enquires and requests for exchange market deals.
Organize, monitor, control, delegate authorities, and provide supervision and training for the new staff.
Accounting Dept; reconciliations, Promoting the retail facilities especially Visa Cards and Personal Loans, (Retail
Banking), and marketing for banking services, Following Customers needs, adapting customer suggestions, opening
accounts, applying for Credit Cards and Checkbooks along with bank policy and procedures.

Direct Sales Officer في Citibank N .A
  • مصر
  • يناير 2005 إلى أكتوبر 2005

Responsible for retaining a group of accounts through continuous trials of shaping and anticipating future needs of
these accounts in the field of my service (credit cards/personal finance) Conduct visits to clients, revise outgoing
proposals, evaluate performance of direct sales
Associate
Manage effectively all the people elements and branch process to achieve the predicated financial & non-financial
targets and to ensure trouble free branch operations.
Ensure adherence to the Co. policy/procedure and monitoring relative deviation to achieve business risk free portfolio
and to ensure an acceptable audit rating

الخلفية التعليمية

بكالوريوس, Accounting
  • في Cairo University
  • يونيو 2004

,

Specialties & Skills

Supportive
Office Work
Development Cooperation
Service
Marketing
ACCOUNTANCY
BANKING
CONVERSION
CUSTOMER RELATIONS
CUSTOMER SATISFACTION
CUSTOMER SERVICE
FINANCE
FINANCIAL

اللغات

العربية
متمرّس
الانجليزية
متمرّس