Marketing & Business Development Manager
Art Dimension Co.
Total years of experience :18 years, 1 Months
• Allocating targeted areas for sales executives visits and setting budgets and targets according to area.
• Come up with promotional ideas and execute marketing plans.
• Consult with advertising agencies or staff to arrange promotional campaigns on all types of media for products.
• Coordinate advertising space and time as required to promote products.
• Coordinate and guide sales & marketing team.
• Deliver marketing activity within agreed budget.
• Develop and implement marketing plans and projects for new and existing services.
• Develop pricing strategy in coordination with GM.
• Developing E commerce web store.
• Extract potential client data from various sources.
• Liaising with other line managers and third party business partners.
• Maintaining detailed knowledge of the company's products & services while keeping abreast of what competitors are offering.
• Manage and coordinate all marketing, advertising and promotional staff and activities.
• Manage the productivity of the marketing plans and projects.
• Monitor, review and report on all marketing activity and results.
• Recruit and train sales & marketing staff.
• Supervise, motivate and monitor sales team performance.
• Insuring all housing for new comers on the contract ready in time.
• Handling maintenance requests from customers.
• Reporting weekly manifests to upper management.
• Coordinating with landlord personnel to have maintenance problems solved.
• Help NEAT team with Airport commuting occasionally.
• Handling complaints and suggestions from customers.
• Model, Manage and reinforce service expectations of both internal and external customers to maximize a positive experience.
• Reinforce an environment that allows employees to do what is necessary to resolve customer issues quickly and correctly.
• Overall responsibility for achieving sales goals, creating a business plan and setting store goals that are aligned with the strategic corporate sales plan.
• Analyze store's financial data and take action to grow revenues.
• Control costs and ensure appropriate inventory management to achieve sales and profit goals.
• Recruit, hire, develop, evaluate, motivate and counsel store employees.
• Schedule, organize and direct assignments.
• Overall accountability to ensure that proper cash controls and loss prevention procedures are in place and followed as per company standards.
• Ensuring that overall execution of merchandising standards and marketing programs while maintaining a clean store environment.
• Ensure all daily store required activities are performed per company standards.
• Coordinate new HWNG rollout dates with stores.
• Answering calls from Shoppers Drug Mart pharmacy team.
• Analyzing, investigating, and fixing software problems relating to new HWNG system.
• Escalating calls to second level support when needed.
• Troubleshooting store hardware issues as well as high priority issues.
• Recording calls in a ticketing tracking system (Remedy).
• Use of MMS to investigate system problems.
• 24 hr on call emergency support.
Major: Management Specialist
Business Operations Management Jun. 2001 - Jun. 2003 Centennial College - Ontario, Canada A Six-semester Diploma Program.
High school Diploma May 2000 Kippling Colligate Institute - Ontario, Canada Graduated with Honors