E-commerce Specialist & Customer Service
Kadoon Company LLC ( Full-Time )
Total des années d'expérience :2 years, 5 Mois
• Managed seamless communication with Kadoons clients and customers.
• Effectively resolved customer inquiries and issues across multiple platforms.
• Coordinated projects ensuring timely completion and alignment with business goals.
• Streamlined e-commerce operations, boosting user experience and efficiency by 15%.
• Developed a master data creation protocol for Kadoons equipment and furniture lines.
• Employed advanced Excel techniques to improve data integrity and analytical processes.
• Applied analytics to operational, CRM, and inventory processes, boosting overall efficiency.
• Assisted in integrating Odoo ERP with Shopify, enhancing data flow and productivity by 30%.
• Refined the quotation process, achieving significant improvements in response speed and precision.
• Managed seamless communication with Kadoons clients and customers.
• Effectively resolved customer inquiries and issues across multiple platforms
• Coordinated projects ensuring timely completion and alignment with business goals.
• Streamlined e-commerce operations, boosting user experience and efficiency by 15%.
• Developed a master data creation protocol for Kadoons equipment and furniture lines.
• Employed advanced Excel techniques to improve data integrity and analytical processes.
• Applied analytics to operational, CRM, and inventory processes, boosting overall efficiency.
• Assisted in integrating Odoo ERP with Shopify, enhancing data flow and productivity by 30%.
• Refined the quotation process, achieving significant improvements in response speed and precision.
● Initiated and executed cost-saving strategies, achieving a 25% reduction in office expenses.
● Revitalized inventory management, ensuring seamless office operations and resource availability.
● Enhanced internal communications, fostering better team cohesion and enhancing overall
productivity.
● Boosted operational efficiency by 20% through strategic data-driven benchmarking, leading to
significant process improvements and cost savings.
• Initiated and executed cost-saving strategies, achieving a 25% reduction in office expenses.
• Revitalized inventory management, ensuring seamless office operations and resource availability.
• Enhanced internal communications, fostering better team cohesion and enhancing overall productivity.
• Boosted operational efficiency by 20% through strategic data-driven benchmarking, leading to significant process improvements and cost savings.
- Manufacturing Systems Implementation of Lean Manufacturing: We successfully applied lean manufacturing principles in real-world projects, significantly improving efficiency and reducing waste in local industries. - Supply Chain Management Supply Chain Optimization: Developed strategies to optimize supply chains, including inventory management, transportation logistics, and supplier relationship management, resulting in cost savings and increased efficiency. - Production Planning and Control Production Scheduling: Implemented production scheduling techniques to optimize manufacturing processes, balancing workloads and minimizing downtime. - Project Management Capstone Projects: Completed comprehensive capstone projects that integrated knowledge from various courses, addressing real-world industrial engineering challenges and presenting solutions to industry partners.
1- Manufacturing Systems Implementation of Lean Manufacturing: We successfully applied lean manufacturing principles in real-world projects, significantly improving efficiency and reducing waste in local industries. 2- Supply Chain Management Supply Chain Optimization: Developed strategies to optimize supply chains, including inventory management, transportation logistics, and supplier relationship management, resulting in cost savings and increased efficiency. 3- Production Planning and Control Production Scheduling: Implemented production scheduling techniques to optimize manufacturing processes, balancing workloads and minimizing downtime.