IT Manager
Middle East & Partners
مجموع سنوات الخبرة :21 years, 4 أشهر
▪ Communicate with the executive team and CEO to maximize development efficiencies and resolve technology issues.
▪ Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
▪ Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
▪ Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
▪ Analyze network security and current infrastructure to assess areas that need improvement and develop solutions.
▪ Develop strategy company, related to the IT infrastructure (Cloud, Azure, O365, Security, Communication Systems, Hardware,
Software, Networking Systems, and Maintain Disaster Recovery)
▪ Oversee the day-to-day operations of the IT department, including troubleshooting and resolving technical issues.
▪ Manage projects related to the implementation of new systems and technologies.
▪ Consult senior-level management to identify business and technology needs and to optimize the use of information technology.
▪ Ensure smooth delivery and operation of IT services by monitoring the system’s performance.
▪ Keep up to date with new and emerging technologies and recommend how they can be leveraged to improve business operations.
▪ Provide direction, guidance, and training to staff
▪ Communicate with the executive team and CEO to maximize development efficiencies and resolve technology issues.
▪ Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
▪ Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
▪ Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
▪ Analyze network security and current infrastructure to assess areas that need improvement and develop solutions.
▪ Develop strategy company, related to the IT infrastructure (Cloud, Azure, O365, Security, Communication Systems, Hardware,
Software, Networking Systems, and Maintain Disaster Recovery)
▪ Oversee the day-to-day operations of the IT department, including troubleshooting and resolving technical issues.
▪ Manage projects related to the implementation of new systems and technologies.
▪ Consult senior-level management to identify business and technology needs and to optimize the use of information technology.
▪ Ensure smooth delivery and operation of IT services by monitoring the system’s performance.
▪ Keep up to date with new and emerging technologies and recommend how they can be leveraged to improve business operations.
▪ Provide direction, guidance, and training to staff
• Under direction from Talaat Moustafa Group Holding, Troon, and Kempinski, responsible for the general planning, and managemen t of MIS strategies, goals, and completion of IT projects on a wide variety of business units and programs.
• Achieves operational objectives by contributing information and recommendations to strategic plans and reviews, preparing, an d completing action plans, implementing production, productivity, quality, and customer -service standards, resolving problems, completing audits, identifying trends, and determining system improvements.
• Meets financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing varian ces, and initiating corrective actions.
• Updates job knowledge by participating in educational opportunities, reading professional publications, maintaining networks, and participating in professional organizations.
• Implement IT infrastructure (Servers, Security, O365, Communication Systems, Hardware, Software, Networking Systems, Surveillance, and Hospitality Services POS, Access Control, MATV, WIFI)
• Communicate job expectations, Audit, Leadership Monitoring, coaching, KPIs, and counseling IT team members.
• Organized a proprietary training program for IT Teams and business partners to improve efficiency and remove friction .
• Deliver authorized Microsoft classes and certification prep programs.
• Scheduled and taught in-class and Online courses.
• Educated clients on the proper use of products and systems.
• Lead the development and implementation of a broad, coordinated set of plans and programs to meet the goals Provide expertise and consulting in the process of Information Technology.
• Building and motivating the group.
• Configure Routers and Switches of Cisco.
• Microsoft Dynamics GP is an ERP solution.
• Implementing and maintaining DNS, Active Directory, DHCP, ISA TMG, and Kaspersky Administration Kit 8.
• Hardware, Software maintenance, and backups.
• Network administration.
• Configure Routers and Switches of Cisco.
• DNS, Active Directory, DHCP, ISA Server, and Kaspersky.
• Hardware maintenance fundamentals and software maintenance, and Responsible for backups.
▪ Hardware maintenance fundamentals and software maintenance, Responsible for Backups.
▪ Oracle System.
▪ Configure Routers and Switches of Cisco.
▪ Implementing and maintaining DNS, Active Directory, DHCP, ISA Server, and Symantec Endpoint Protection.
▪ Hardware maintenance fundamentals and software maintenance, and Responsible for Backups.
▪ Maintaining more than 10 different printers Panasonic, HP, and Xerox.
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