Senior Manager - Retail Product Offering
AXA Cooperative Insurance Company
مجموع سنوات الخبرة :15 years, 9 أشهر
• Reporting to the MD and managing operationally the personal line managers and call center manager.
• Ensure that all Retail risks are underwritten within the framework of the company’s underwriting philosophy, policy, authority limits and procedures and that the policy documents reflect the Company’s intention clearly and correctly.
• Manage all IT projects related to retail sales systems, with high level of involvement in both front end and back end system development ensuring it is aligned with the requirements.
• Leading the projects of ACIC Online Proposition of retail products and empowering online services e.g. Najm claim history and Yaqeen.
• Build, lead and implement the strategy and proposition of ACIC retail business in the kingdom by assuming responsibility of the core areas of retail offering including pricing, underwriting, portfolio management and product development.
• Working closely with the head of retail sales to build the strategic lines to secure business and enhancing the service level to satisfy major clients and agencies.
• Preparing a monthly Dashboards and conducting a quarterly self-audits & compliance and set the corrective action points (policy review, renewal retention review, schemes and channels performance review etc.).
• Successful management of the regular actuarial exercise in line with regulatory requirements by SAMA, resulting in timely products approval and full compliance.
• Liaise with other parties on technical aspects of product development and marketing campaign rollouts and initiate product training to relevant parties.
• Function as the key contact regarding all technical, growth, and budgeting and profitability matters in addition to assuming the responsibility of key related regulatory aspects in line with the requirements of SAMA.
• Manage the rollout of the new products including and working closely with business partners; providing effective technical support, guidance and training to sales forces.
A part time advisory at Council of Cooperative Health Insurance to build a national project (SHIP) linked insurance companies with health service providers.
• Administrate the core applications related to both medical and general line insurance.
• Leader of medical policies integrations with CCHI and providers.
• Leader of motor vehicle Insurance integrations with government affairs/Najm.
• Manage the relationships with external vendors and presenting the company in CCHI and Najm Company.
• Identify and propose business solutions. In addition to analyzing and identifying system errors as part of continuous enhancement process.
• Train users on applications e.g. medical, motor, marine.
• Generating SQL quires for MIS purpose as well as to update some oracle DB entries.
• Constantly interact with the senior management to advise and update the status of project portfolio, recourses planning and ensure smooth running of IT projects.
• Design a customized decision support reports which are used to measure the performance and efficiency.
• Coordinate with other IT support team in Gulf and the vendor in France and India.
• Recent projects that I have participated on are Data-center, Database Consolidation, Yaqeen for validating insured information with MOI, CCHI integration, business continuity and disaster recover.
• Monitor and analyze the financial markets and customer credit worthiness to ensure that the Bank is not exposed to undue financial risk and any non-performing loans/credits are highlighted and recovered.
• Analyzing and reading the financial statement to make sure that customer is eligible for the loan.
• Studying the market and the future prospective of the project related to the requested loan.
• Market researcher for prospective clients in Leads Unite of Sales department.
• Analyzing and mining for data which help and guide sales team to reach the prospective clients.
• Designed and coded a web based system that generates reports/lists of potential customers. These reports are used by portfolio managers of Bank’s branches. The system was called Leads Generation System (LGS) and build by ASP.Net /Visual Studio C#.
• Worked on Oracle ERP report system building reports (Delta) to support sales management.
Current Avg. is about 65% out of 100%
My GPA is 2.6 out of 4.0
I joined the Saudi Hollandi Bank on a program called Management Training Program (MTP). This program was for 7 months at the Institute of Banking (IOB), Riyadh. The main short courses have taken in IOB: Consumer Module Introduction to banking 11-12 Sept. Bank Deposit Accounts and Related Services & SPAN 12-13 Sept. Funds Transfer and SWIFT1 06-17 September Shariah- Complaint Banking 18-20 September OJT Branches 24 Sept-18 October OJT Operations (CPCD, IOD, TROPS, Islamic Banking, Credit Card) 28 Oct-1 November Legal Aspects of Banking 04-08 November Business Writing 11-15 November Corporate Module Financial Accounting 1 18-22 November Financial Accounting 2 25-29 November Analysis of Financial Statements 02-06 December Cash Flow Analysis 09-13 December Bank Lending & Credit Risk Analysis 16-20 December Trade Finance Products and Services 23-25 December Product Knowledge (In House Training) 26-27 December OJT Corporate Banking, Corporate Risk, Trade Services 06 Jan-07 February Investment-Treasury Module Basic Investment Certificate (BIC) 10-17 February Treasury Products and Services, FX, Money Market 18-22 Feb Shariah Complaint Mutual Funds 24-28 February OJT Treasury, Investment, Structure & Corporate Finance 03-28 March Management Module 7 Habits and Focus 31 Mar-4 November Customer Care and Selling Skills 07-09 April Communication & Presentation Skills 10-15 April Negotiation Skills 16-17 April Customer care for private banking 21-23 April Selling Skills 24-25 April
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