hr services specialist
Accenture - India
Total years of experience :3 years, 5 Months
• Led the full life cycle recruiting eort for all open positions.
• Proactively identied passive candidates using social media, LinkedIn, and hiring events and built and maintained a pipeline of candidates through ongoing relationship management.
• Conducted interviews, made detailed recommendations, and processed the background and reference checks.
• Coordinated new hire setup, sent oer letters for new employees and prepared onboarding materials for new hires.
• Assisted with training needs(Global) and coordinating in learning and development initiatives
• Acted as Quality Analyst - handled team helping them improving their vocabulary and achieve their quality and assisted as Global SPOC
for the process .
. Maintained good working relationships with assigned supervisors and coworkers and performed additional duties as required
Worked closely with line management to ensure customer satisfaction and practices are consistently applied.
• Recommend changes to policies and practices as
• Recruited for assigned business groups to ensure the organization's stang needs are met.
• Coached and partnered with managers to resolve complex customer relations issues and sought legal guidance when needed.
• Ensured documentation and transactions are processed in a timely manner
• Ensured all actions comply with local, state and federal regulations and maintained necessary documentation for compliance purposes.