يعقوب مندني

Looking after IT related items, budget, strategy, digitalization,

Gathered approvals before implementation by coordinating with the other sections and the division director.
Delivered support in and facilitated the development/ implementation of value-added IT Division strategy aligned to Division needs to
optimize the competitiveness and performance of IT function. Stayed abreast of all the knowledge/ ensured compliance to changes,
improvements in relevant laws, regulations, instructions, and related issues within section scope and improved work mechanisms.
Maintained stringent adherence to the security aspects of IT systems, including software licensing activity and software control.
Oversaw, supervised, carried out, and maintained adequate data backup and disaster recovery systems to enable retrieval of critical data
during exigent situations. Scheduled and performed the system feasibility studies/ testing concerning major systems.
Played a stellar role in deployment, monitoring, maintenance, development, upgrade & support of IT systems, including network
equipment, servers, PCs, operating systems, databases, applications, remote connectivity, and associated hardware.
Prepared, updated, managed, and submitted documentation of various network and system operations.
Coordinated the supply of hardware and software by liaising with the vendors.
Led the integration of internet services section functions with the strategic plans, policies, and procedures.
Contributed to outlining, setting up, and complying with the information systems configuration management standards.
Oversaw and supervised the installation/ maintenance of hardware and software.

Capacity Planning
Envisioned, conceptualized, and implemented the data center capacity plan with other entities, including end-user, development team,
system administration, and project coordination team. Streamlined the server rooms to analyze the CIT data center components.
Prepared, reported, and updated numerous status reports on system resources for new software & hardware requirements required on
new projects or upgrades as per CAPEX & OPEX budget. Reported the system documentation & CIT servers list quarterly.
Steered an array of activities related to hosting (new/ upgrade) service in the CIT data center with other departments from the system
planning side like network equipment, power, AC unit, Fire Alarm, and Physical Access.
Maintained stringent adherence to the IT standards concerning data center environment and physical security.
System, Storage, Backup, and Desktop Administrator
Held responsible for troubleshooting the desktop, including enhancement of system security
Meticulously led the installation/ configuration of NT, UNIX (HP, True 64 & SUN) Operating Systems; troubleshooting of Windows 4.0,
Windows 2003 & UNIX cluster databases in Compaq and HP
Played a significant role in configuring the disk storage and handling the storage of EVA, HSG80, and HS70 capacity
Reported the management on system performance
Directed and supervised the Legato and Veritas Backup software
Significantly contributed to archiving the CIT/ ETISALAT data & solution data and administered Central Archiving Management (CAM)