Laundry Manager
Crowne Plaza Minhal Riyadh KSA
Total years of experience :9 years, 9 Months
Responsible for all laundry and dry cleaning operation.
Control the quality as per standard and ensure total Guest Satisfaction.
Ensure all equipment & laundry area clean and well maintained and taking care of laundry and dry cleaning equipments.
Follow up with engineering department on preventive maintenance and repair orders.
Keep all Laundry Schedule update with all leave, fill in monthly attendance and control over time.
Monitoring quality and as well as services.
Ensure that laundry employees are knowledgeable about hotel's services and facilities.
Give training to Supervisor and the all staff.
Investigate the complaints and take corrective measures.
Achieving and focus budget and doing forecast.
Feeding of Inventories and taking physical stock of F&B and Room Linen.
Reporting faulty equipment, maintenance needs, and safety hazards to manager.
Disciplining, and motivating and coaching employees.
288 Rooms and suites, 12 F&B outlets, Three grand wedding halls and 12 meeting rooms, Two outside Laundry Shops
Worked at Media Rotana Hotel Dubai UAE and Downtown Rotana Kingdom of Bahrain
In humanities group