Yara Abbas

-Managed customer accounts and service requests through company systems.
-Processed customer information updates and service modifications.
-Maintained accurate records and documentation of customer interactions.
-Resolved inquiries while adhering to company policies and procedures.
-Coordinated with internal departments to ensure timely issue resolution.
-Worked with CRM systems and customer databases.
-Achieved quality and productivity targets consistently.
-Ensured a high standard of customer satisfaction and service delivery.

-Promoted and sold telecommunications products and services.
-Identified customer requirements and recommended suitable solutions.
-Processed contracts, renewals, and service upgrades.
-Maintained sales records and customer information accurately.
-Achieved assigned sales and performance targets.
-Built and maintained positive customer relationships.
-Prepared sales-related documentation and reports.

Managed front desk operations including patient registration appointment scheduling and daily coordination.

performed accurate data entry and maintained patient records across digital and physical filing systems.

handled incoming calls responded to inquiries and directed requests to the appropriate staff members.

provided administrative support including documentation, supply tracking, and internal correspondence