Bids Manager
Integrated Technology Group
مجموع سنوات الخبرة :12 years, 8 أشهر
Achieves marketing operational objectives by contributing marketing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change./Identifies marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share/Develop pricing strategies, balancing firm objectives and customer satisfaction/Evaluate the financial aspects of product development, such as budgets, expenditures, research and development appropriations, and return-on-investment and profit-loss projections/Formulate, direct and coordinate marketing activities and policies to promote products and services, working with advertising agents/Negotiate contracts with vendors and distributors to manage product distribution, establishing distribution networks and developing distribution strategies/Consult with product development personnel on product specifications such as design, color etc…/Compile lists describing product or service offerings/Use sales forecasting and strategic planning to ensure the sale and profitability of products, lines, or services, analyzing business developments and monitoring market trends/Select products and accessories to be displayed at trade or special production shows/Coordinate and participate in promotional activities and trade shows, working with developers, advertisers, and production managers, to market products and services
Promote the services and the products of the company
•Planning, developing and implementing PR strategies
•Write and distribute all press releases
•Keep in contact with media to publicize events
•Report all errors, mistakes complains to managers without any delay
•Liaising with colleagues and Key customers and maintain good relations ships with them
•Liaising with and answering enquiries from media, individuals and customers, often via meetings, telephone and email
•Researching, writing and distributing press releases to targeted media
•Writing and editing in-house magazines, case studies, speeches, articles and annual reports
•Preparing and supervising the production of publicity brochures, handouts, direct mail leaflets, promotional DVDs, videos, photographs, films and multimedia programmers
•Organizing events including press conferences, exhibitions, open days, customers and press tours
•Maintaining and updating information on the organization’s website
•To oversee the development of relationships between sales and customers and ensure that follow-up schedules and deadlines are met
•Supervising the customer service representatives’ team and ensuring that all the customers receive immediate service and follow up
•Handling all inquiries and requests of customers, and resolving the problems swiftly
•Interacting with the customers via fax, phone, the internet, email, or in person to address directly the customer issues
•Assessing the situation and determining an appropriate suitable course of action
•Working with employees and providing guidance during tough situations to acquire appropriate resolution for the customer and the company
•Ensuring that they follow all company protocols while dealing with customers
•Providing the management with a periodically reports generated from the CRM
•Being responsible of any marketing material related to the group and brining new ideas that reflect its vision
Responsible of generating new opportunities, communicates the client’s goals and represent the client’s interests to the team, ensures that client issues are dealt with in an efficient manner and works closely with the project team in order to maintain a continuous knowledge of project status
Reporting to sales and marketing manager, plan, coordinate and develop the sales activities in order to meet company targets for revenue and profits/Work with the sales and marketing department where we develop sales and marketing plans in line with the company's development strategy and share, support the sales opportunity within a customer base/Adhere to the company's processes and procedures when providing an effective sales opportunity/Use Microsoft Dynamics CRM 4.0 to create and maintain a clear view of customers from first contact through purchase and post-sales/Writing Proposals to answer public(Governmental) and private RFPs/Respond to customer requests and sales enquiries using appropriate methods in a timely and professional manner/Arrange and organize customer meetings and demonstrations/Identify and evaluate new opportunities to be focused on/Ensure that business targets and goals are met Quarterly/Work with the Marketing Manager to plan and implement marketing activities to help win new businesses