Pre Sales Engineer
Horizon
Total des années d'expérience :6 years, 3 Mois
- Meeting monthly sales targets.
- Contacting with clients to revise clients requirements in order to prepare solutions and price offers.
- Recommending technical solutions in order to add value and meet customer's requirements.
- Preparing client quotations and price offers .
- Discussing payment terms and conditions with his up-lines.
- Sending final offer and cost to purchasing and finance departments in order to proceed operations.
- Providing clients with technical support.Resolving customer complaints by investigating problems,
developing solutions, preparing reports, making recommendations to management.
- Following up with clients.
- Attending meetings with customers to explain technical solutions and quotations.
Delivering technical presentations internally and externally.
- Testing new products.
- Searching for new products and solutions to meet clients requirements.
- Attending exhibitions, seminars, training.
- Creating marketing documents.
- Preparing submitting (catalogs, samples, compliance sheets, etc.)
Developing and implementing quality standards.
Developing and implementing quality control systems.
Monitoring and analyzing quality performance.
Inspecting and testing materials, equipment, processes, and products to ensure quality specifications are met.
Collaborating with operations managers to develop and implement controls and improvements.
Ensuring that workflows, processes, and products comply with safety regulations.
Investigating and troubleshooting product or production issues.
Developing corrective actions, solutions, and improvements.
Reviewing codes, specifications, and processes
Contact prospective customers and provide them with information on the company that they are
representing and the services provided
- Up-sell and cross-sell new products or services to existing customers
- Generate leads ensuring accuracy
- Ensure that appropriate information is available of the product or service being endorsed
- Schedule appointments with customers with a view to show them product features or offer advice
- Follow up on customers who have shown interest in a particular product
- Take telephone calls from new customers and provide them with information asked for
- Guide potential and existing customers to determine and fulfill their purchase needs
- Ensure keeping up with new product development and features
- Devise sales and marketing strategies aimed at fulfilling targeted goals
- Greet customers as they arrive at the store and provide information
- Process returns and exchanges in accordance with cashiers
- Ensure customer loyalty by providing exceptional customer services
- Follow up on sales as part of an after-sales customer service program
- Prepare orders for delivery to customers’ homes or offices
- Ensure that products are sealed and packed appropriately and are ready for being transported
- Handle merchandise preparation and inventory duties
- Make sure that deliveries have been made in a time-efficient manner
- Maintain and update sales logs on a periodic basis
- Keep records of all conversations and interactions with customers
- Meeting monthly sales targets.
- Contacting with clients to revise clients requirements in order to prepare solutions and price offers.
- Recommending technical solutions in order to add value and meet customer's requirements.
- Preparing client quotations and price offers .
- Discussing payment terms and conditions with his up-lines.
- Sending final offer and cost to purchasing and finance departments in order to proceed operations.
- Providing clients with technical support.Resolving customer complaints by investigating problems,
developing solutions, preparing reports, making recommendations to management.
- Following up with clients.
- Attending meetings with customers to explain technical solutions and quotations.
Delivering technical presentations internally and externally.
- Testing new products.
- Searching for new products and solutions to meet clients requirements.
- Attending exhibitions, seminars, training.
- Creating marketing documents.
- Preparing submittals (catalogues, samples, compliance sheets, etc.)