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Yara Hesham, Account Payable Accountant

Yara Hesham

Account Payable Accountant·Egyptian mud engineering & chemicals company

Egypt

Higher diploma, Human Resources

Work experience

Total years of experience: 9 years, 7 months

Account Payable Accountant

June 2021 - Present

Egyptian mud engineering & chemicals company

Cairo, Egypt

June 2021 - Present

Company industry:
Oil & Gas
Job role:
Accounting and Auditing

Administrative operation

April 2019 - May 2021

Egyptian Mud Engineering and Chemicals

Cairo, Egypt

April 2019 - May 2021

Calculating overtime of employees on excel sheet and sending them to finance in
order to add up the considered expenses.
• Monitoring the attendance of messengers in their missions and keeping updated
accurate records to ensure security procedures.
• Filling this attendance in excel sheet to calculate the expenses of every mission.
• Handling the incoming and outgoing correspondences such as Aramex, FedEx and
DHL bills.
• Providing administrative services as requested.

Company industry:
Oil & Gas
Job role:
Administration

Customer Service Agent

January 2018 - March 2019

Nile Air

Cairo, Egypt

January 2018 - March 2019

Handling customer’s needs, requirements and solving their problems.
• Reissuing, issuing and booking airline tickets for clients on Amadeus.
• Informing clients with all booking details and refund policies.
• Contacting local and overseas clients by phone, emails or SMS if their flights is
modified or if there’s a schedule change.
• Responding on client’s inquiries through social media such as email, Facebook
page, WhatsApp and web chat.

Company industry:
Airlines
Job role:
Customer Service and Call Center

Team member

February 2016 - February 2017

February 2016 - February 2017

Facilitate sustainable development goals for Egyptian youth.
• International coordination with global AIESEC teams to provide leadership
experiences abroad in challenging cross-cultural environment.

Job role:
Accounting and Auditing

Education

Arab Academy for Science Technology (AASTMT)British University

December 2020

December 2020

Higher diploma, Human Resources

Egypt

The British University In Egypt

July 2017

July 2017

Bachelor's degree, Political Science

Egypt

Skills

Credit Facilities

Expert

Online Payments

Expert

Bank Reconciliations

Expert

Accounting

Expert

CUSTOMER RELATIONS

Expert

ECONOMICS

Expert

EMAIL

Expert

LEADERSHIP

Expert

PAGE

Expert

POLICY ANALYSIS

Expert

SMS

Expert

TELEPHONE SKILLS

Expert

ADMINISTRATION

Expert

FILE MANAGEMENT

Intermediate

microsoft powerpoint

Expert

negotiation

Intermediate

Languages

Arabic

Expert

English

Expert