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Yara Mohamed, Support and Operation Engineer

Yara Mohamed

Support and Operation Engineer·CIT VERICASH,

Egypt

Bachelor's degree, Artificial Intelligence

Work experience

Total years of experience: 3 years, 3 months

Support and Operation Engineer

August 2023 - Present

CIT VERICASH,

Cairo, Egypt

August 2023 - Present

• Support mobile banking apps, ensuring quick issue resolution and high performance.
• Analyze functionality, troubleshoot issues, and handle configuration updates.
• Monitor servers, network, and apps using ZABBIX, generating performance reports.
• Manage deployments and server updates for seamless production transitions.
• Oversee daily operations and maintain system health.
Company industry:
Banking
Job role:
Support Services

Cloud Engineer Trainee

March 2023 - March 2023

Zero&One,

Cairo, Egypt

March 2023 - March 2023

• Worked with AWS services like IAM, EC2, S3, VPC, ELB, RDS, and more.
• Set up AWS Security Groups to control traffic and improve EC2 security.
• Configured AWS instances with security groups, load balancers, and Auto Scaling for
reliable and cost-effective systems.
• Used AWS CloudWatch to monitor and check the health of virtual instances.
Company industry:
IT Services

AWS re/Start Program Intern

August 2021 - November 2021

Information Technology Institute (ITI),

Cairo, Egypt

August 2021 - November 2021

• Completed a 3-month diploma in cloud technologies with Amazon.
• Learned basic skills for entry-level cloud roles, including AWS services and cloud
concepts.
Company industry:
IT Services

Education

Helwan University

January 2020

January 2020

Bachelor's degree, Artificial Intelligence

Egypt

Skills

AMAZON S3
Intermediate
AMAZON S3
Intermediate
DESKTOP SUPPORT
Intermediate
DESKTOP SUPPORT
Intermediate
COMPUTER SYSTEMS
Intermediate
COMPUTER SYSTEMS
Intermediate
IDENTITY AND ACCESS MANAGEMENT
Intermediate
IDENTITY AND ACCESS MANAGEMENT
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
NETWORK TROUBLESHOOTING
Intermediate
NETWORK TROUBLESHOOTING
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate
SYSTEM MONITORING
Intermediate
SYSTEM MONITORING
Intermediate
VIRTUAL PRIVATE CLOUD
Intermediate
VIRTUAL PRIVATE CLOUD
Intermediate

Languages

English
Intermediate

Training and Certifications

Certifications
Red Hat System Administration Boot Camp - RHCSA 9
AWS Certified Cloud Practitioner.