Senior Accounts Receivable officer
Saba & Co. IP
Total years of experience :5 years, 0 Months
• Following up with clients on a regular basis to ensure debts are collected in a timely manner (emails and phone calls)
• Handling client’s complaints and providing them with the best course of action
• Conducting internet research to better understand client’s business, credit risk and ranking (good, medium, doubtful debtor)
• Processing and generating reminder letters and monthly statements
• Investigating and resolving queries related to non-payment of invoices
• Communicating internally with other departments and Saba offices and responding to various queries promptly
• Responding to all bank requests
• Meeting deadlines and proposing actions to collect from doubtful debtors
• Handling disputed bills and negotiating to bring payment with in the agreed terms
• Ensuring that client’s accounts are always updated and allocating payments in accordance with customer remittances