Quality Assurance – CDD Compliance Officer
ANZ Banking Group
Total years of experience :4 years, 10 Months
• Performed Quality Evaluations on KYC Documents uploaded by Internal Staffs and Personal Bankers.
• Collaborated with Sales to maintain up-to-date client identification and documentation.
• Performed Quality Evaluations on KYC Documents uploaded by Internal Staffs and Personal Bankers.
• Optimized Team SharePoint & Max portal with
On-boarding requirements as per Policies/Procedures
• Proficiency on Acquirer Visa and MasterCard Disputed transactions.
• Investigated Fraud claims with strict Scheme guidelines.
• Liaison between Police and Credit Bureau Investigations by Resolving High dollar value disputed transactions.