Administration & Business Manager
Al-Jabbal Group
Total years of experience :8 years, 3 Months
• Developing sales strategies.
• Responsible for managing existing customers and generate new business.
• Producing marketing plans after reviewing competitor strategies.
• Driving sales and motivating staff to deliver excellent customer service and achieve sales targets.
• Oversee and deliver a comprehensive marketing and business development strategy
• Deliver the marketing strategy in line with agreed budgets / time scales and corporate Marketing and branding guidelines.
• Negotiating and coordinating advertising for related territories.
• Handling sales account and cash.
• Maintaining stores staff by recruiting, selecting, orienting, and training employees.
• Building relations with industrial, government and allied customers.
• Support the management for smooth functioning and operation of the company.
• Management of all office Documents and Correspondence; Retrieval of all relevant proposal documents, set up the Correspondence Management system, preparing all internal & external correspondence, Monthly & Weekly reports, Minutes of meeting, Presentations, Management approval for Manpower Mobilization, Mission request etc.
• Providing quotations, handling request for quotations, preparing of tender submittals and presentations etc.
• Co-coordinating with the Site team requirements as and when the need arises.
• Maintaining log for various documents, which includes Procedures, Reports, Specifications, Method statement, Vendor documents, Material Approval Request.
• Preparing letters in their standard format and maintaining the incoming and outgoing letters.
• Filing and updating office records (Weekly and Monthly Man hours Reports).
• Responsible for HR administration and coordination of all sections.
• Receiving letters and documents from clients, consultants and distributing to concerned project managers/departments.
• Meeting new and existing Customers every day.
• Handling Team size of 8 Relationship Officers.
• Follow-up to Customers for Quires and References.
• Improving sales by achieving targets.
• Maintain long term relationship with customers.
• Explaining and Demonstration of our different products according to Customer’s needs.
• Responsible payroll needs such as approving time sheets and working with local resource planning to ensure staffing levels are maintained.
• Responsibility to ensure that all customer service employees are well trained and understand the rules, ethics and expectations that apply to their jobs.
• Finalize & approve the graphics/designs.
Customer Management This module consist of the following topics:- - Customer Relationship Management (CRM) - Supply Chain Management (SCM) - Marketing Communications Organisation Management This module consist of the following topics:- - Information Technology Management - Organisation Learning - Strategic Management Transformation Management This module consist of the following topics:- - Business Process Re-Engineering - Change Management - Innovation Management Resource Management This module consist of the following topics:- - Human Resource Management - Financial Resource Management - Financial Reporting
