Yash Borade

• Deliver expert consultations translating product features into value-driven recommendations, contributing to higher conversion rates
and increased average transaction value.
• Maintained 100% CRM data accuracy; analyzed weekly sales patterns to optimize operational placement workflows
• Led onboarding and training of new team members, ensuring consistent service standards and SOP compliance.
• Delivered expert consultations, translating complex tracking metrics into value-driven performance enhancements.

• Delivered tailored guidance using active listening and needs-discovery techniques in high-footfall operations.
• Maintained rigorous data governance compliance across internal operational tracking systems.

• Built long-term client relationships via rigorous needs assessments and structured communication channels.
• Managed CRM records and customer data touchpoints to support strict weekly forecasting and reporting.

• Coordinated cross-functional teams and vendors; tracked KPIs driving a 10% increase in repeat business and 15% reduction
in service delay times.
• Maintained operational documentation, shift reports, and action logs ensuring stakeholder visibility and accountability.

• Coordinated cross-functional testing schedules; drove process improvements that reduced project cycle times by 20%.
• Produced comprehensive stakeholder documentation that significantly improved project visibility and timeline tracking.

• Executed preventive maintenance projects, successfully reducing unplanned downtime and repair costs by 30%.
• Refined internal scheduling workflows to ensure on-time project delivery across engineering departments.