Yashpal Singla

Managing a team of representatives offering customer support.
Overseeing the customer service process.Resolving customer complaints brought to your
attention.
Creating policies and procedures.Planning the training and standardization of service delivery.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Sales & Marketing Manager
Durga Plastic • Panchkula, Haryana

Deliver excellent customers services demonstrate a high degree of professionalism.
Hire talent to meet the store company needs, manage employees in execution of daily tasks to
maximize sales.
Monitor store profitability, review inventory levels paperwork in order to make sure accuracy
of store inventory.
help & solve problems the affect the stores services, efficiency productivity.